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  1. #1
    Join Date
    Nov 2009
    Location
    Saskatchewan
    Posts
    492

    Comfort Link/Carrier

    Is it worth buying the software? Or do I just keep programing with the buttons?

  2. #2
    Join Date
    Feb 2009
    Location
    USA
    Posts
    27
    Well, my customers have purchased the Carrier Comfort Link software and I will say they've all been satisfied.

  3. #3
    Join Date
    Jan 2008
    Location
    Dallas ,Texas
    Posts
    3,720
    To my knowledge you get free comfortlink when you buy the equipment. are you thinking Comfortview?
    UA 100

    It takes three people to do anything around here. Two do the work, one explains to the crowd of people who showed up when they seen smoke and flames.

  4. #4
    Join Date
    Nov 2009
    Location
    Saskatchewan
    Posts
    492
    I am not sure what the tool kit software is called. My 50 ton came with no software. I had to read that book and push buttons for 12 hours to get up and running. Then I find out they sell a tool kit ( software and cable for lappy ) . I did ask Carrier about a interface and it took 2 weeks for them to get back to me. By that time I had it up and in service.
    I was just wondering if there is anything ( like start delays times ) I could tweek if I had the software.

  5. #5
    Join Date
    Jan 2008
    Location
    Dallas ,Texas
    Posts
    3,720
    Well I don't know what type of equipment you have but you may not have that option. What are you saying didn't come with software?
    UA 100

    It takes three people to do anything around here. Two do the work, one explains to the crowd of people who showed up when they seen smoke and flames.

  6. #6
    Join Date
    Jul 2005
    Location
    south
    Posts
    591
    I got a carrier navigator for sell that will make life a whole lot simpler and you can use it on all comfort link machines. P.m. me if interested.

  7. #7
    Join Date
    Oct 2009
    Location
    napa ca
    Posts
    47
    whats the deal with carrier tech support, they take forever to get back

  8. #8
    Join Date
    Jan 2008
    Location
    Dallas ,Texas
    Posts
    3,720
    I never have a problem getting thru with them.
    UA 100

    It takes three people to do anything around here. Two do the work, one explains to the crowd of people who showed up when they seen smoke and flames.

  9. #9
    Join Date
    Apr 2007
    Location
    Upstate NY
    Posts
    105
    Network Service Tool is what you are looking for. USB to CCN converter with all the required software. Works on any CCN network. Should be 500 or less, at least last I knew.

  10. #10
    Join Date
    Nov 2009
    Location
    Saskatchewan
    Posts
    492
    Na it came with the computer. Some one swiped the palm pilot and cable before I got it off the truck! I am looking to change time delays on compressor off cycles. it is touch and go as far as getting compressors online in time to hold set point. I was hoping to be able to change the time delays with the palm pilot or a disk and a lappy. Either way, I am ok with buttons and scrolling but I was hoping to be able to get deeper in the program.
    I found out a few days ago the customer is wery wery weerrrry close to chapter 11 so I am not worried anymore. But..... there is always the next one to work one!

  11. #11
    Join Date
    Sep 2005
    Location
    Texas
    Posts
    2,793
    Quote Originally Posted by licensed to chill View Post
    I got a carrier navigator for sell that will make life a whole lot simpler and you can use it on all comfort link machines. P.m. me if interested.
    I would be interested

  12. #12
    Join Date
    Dec 2005
    Location
    Melbourne, Australia
    Posts
    98
    Hi Jason, Enquiring about the Carrier service tool. I have tried to purchase it here in Australia, Melbourne, with no luck. Carrier say it's in house only and don't sell it outside the company. Do you know where i would be able to purchase the software from? I already have the converter, which I believe is required for the old Carrier models as well, the Flowtronic. Your advice would be greatly appreciated. Cheers.

  13. #13
    Join Date
    Dec 2005
    Location
    Melbourne, Australia
    Posts
    98
    Hi, Wondering where I can purchase the Carrier navigator from and approx how much it would be? Unable to get my hands on any Carrier software or navigator in Australia, Melbourne. They don't like to help you out over here!! Does the navigator have all the same software as the software program used through a lap top? Thanks for all your help, would be greatly appreciated.

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