ReplyBueller?.....Bueller?
Professional Member
I have a site that I have setup to email/sms maint. staff on a critical alarm situation. The problem is that the management uses blackberry's and the staff uses run-of-the-mill flip phones. The ack of the email works like a champ. The issue arises when a critical alarm is received by the staff in the form of a text message. The UUID is bracketed by parentheses to denote subject line. The user cannot cut and paste and has to manually input uuid in parentheses to ack alarm. Does anyone know of a workaround? The sms is sent using vtext. TIA.
He who asks a question is a fool for five minutes. He who does not ask any questions is a fool forever.
Professional Member
Bueller?.....Bueller?
He who asks a question is a fool for five minutes. He who does not ask any questions is a fool forever.
Professional Member
Im trying to send out an email to a phone number @vtext.com. What did you put in the outgoing account in your jace? Im not sure what to put in for the hostname, port number, account, and password.
Professional Member
Should be phone number@vztext.com. The outgoing needs to be a legitimate email account as in blahblah@verizon.net and the port numbers can be found on the providers site. I use a GMX account on some of my sites and host name is mail.gmx.com, port is 587, account name is blahblah@gmx.com, type is SMTP and the password is the email account password. These settings will vary according to the provider. You also need to have a reply email address listed.
Professional Member
It looks like I might need the ssl license for vtext to work. Does that also enable https?
Professional Member
I dont know a whole lot about licensing but anything to do email and http I thought was always included.
Regular Member
The outgoing account could be yours or like me, have an outgoing account for all projects.Originally Posted by Igotworms
The reply address does not need to exist, but it has to be there. I use jobname@gmail.
The message received by whom ever will be jobname@gmail
The only thing you need is to set up is the contact receiving the alarm, in this case phonenumber@whereever
Professional Member
I dont mean to be a smart arse here but the OP is not having the issue of sending the alarms or texts,
but the issue is the use of non smart phone devices(run of the mill) thru text messaging as described and failure of proper acknowledging of the critical alarms due to the non smart phones.
Knowing that I beleive the problem will be the customers problem itself.
The Jace environment in itself seems to be working correctly as it should ...
Thank you
UA Local 141
Professional Member
The non management staff should recieve the text on the non smart phone devices(run of the mill)and respond as they should to the job to check/ fix the issue, then go on the computer sign in to the jace and then acknowledge it.
In the time it takes for them to respond if it gets escalated to management then management will have to realize they should update the communications with their staff.
UA Local 141
Professional Member
My response was aimed at the post made in 2013 by Igotworms not the original one from 2009. Was hopping he either figured it out or gave up .
Professional Member
Im not the OP but I did bump up this thread from 2009. I am trying to send out text messages through vtext but I can't get it to work. I think I know what to put into the email service. The problem I am having is I think SSL needs to be enabled. I cant get https or SSL to work and on one seems to know what to do. Im not a security specialist at all so this is where Im a little limited. TIA
Professional Member
I don't give up or give in. I made that thing do my will fo sho...
I will have to look and see what I did. That was alot of sammich's ago...
*update* - Turns out that I found out a way for them to cut and paste the UUID for the ack. I do not think the orig issue has anything to do with worm's issue...
He who asks a question is a fool for five minutes. He who does not ask any questions is a fool forever.
Professional Member
I don't have SSL enabled and send text messages on vtextt just fine. Is your email service configured and your "outgoing account"?
Don't worry zombies are looking for brains, you're safe...
Professional Member
Im not sure, what did you put in for your outgoing account? I was trying outgoing.verizon.net and using port 465. Port 25 and 587 didn't work. I came accross 465 on one of verizons websites. And also what do you put in for the password?
Professional Member*
Sign up for a free gmx email account, then use that, port 587 or leave at -1
Kevin
Last edited by klrogers; 01-07-2013 at 05:07 PM. Reason: added screenshot
Controls is a lifestyle not a job
Professional Member
Do you have an account with verizon? The outgoing account needs to be an active legitimate email account. So if you are trying verizon it needs to be an account you have with verizon as in myemailis@verizon.com. Then go here and use these settings for the rest. Verizon email settings
Professional Member
It seems like I have all the right info in there. Ill try it again tomorrow now that I got ssl and https working
Professional Member
Whats confusing me is the username and password. I have a my verizon account but not a vtext.com account. I can send an email to mycell@vtext.com through google which works fine. I entered my myverizon user name and password but I keep getting authentication failed. Do I have to make another account somewhere else?
Professional Member
I would try this....Sign up for a free gmx email account, then use that, port 587 or leave at -1
Kevin
Don't worry zombies are looking for brains, you're safe...
Professional Member
I thought you got it to work? Ive tried gmx it works great. The customer is asking for vtext unfortunately its not up to me
Posting Permissions
