What a joke.I hate calling out someone in a public form however,your customer service sucks.
I'm trying to buy and order a 6 ton gas/pac with a curb adapter and fresh air hood and you do not answer the phone.if someone does pickup the phone they switch you to commerical sales where you get a recording and they never call back.
Then when you do speak to the lady in commerical sales she yawn in your face over the phone and saids let me look it up and i'll get back to you.You give them your fax number and they never send a fax.
I'm like wow carrier must have lots of money to keep running a business such as the one they are running in my area.
If I could talk the customer into a roofer so I could have him flash me in another curb and some additional duct work, I would sell your butt down the river in a heart beat.
You wonder why your sales are down in this area,You need to start looking at the man in the mirror.Wake up! Your market share are on the down slide.