Good day Chet,
Just so we are clear...If you are hoping to use JCI tools like HVACPro, etc for remote (Internet) connection to N2 devices... then you are out of luck. I can go into a lot of detail here, but surfice to say that the main reason is that JCI's own tools are quite dated and so are not designed to work with more modern networks like the Internet (Ethernet). The fundamental problem is that JCI's tools are very intolerant of communication delays (latencies) which are inherent to Ethernet (Internet) communication. Ethernet(Internet) communication is a collision based protocol and as such there is no strict guarantee that the data you send will be received within a specific time or even at all. Consequently, the devices and/or software communicating via Ethernet(Internet) need to designed to accommodate these communication delays/latencies... which JCI tools are not.
Now, that being said... one could overcome this issue using some other technologies, but it would not be cost effective. It would be a whole lot simpler and easier if JCI would step up and modernize their software ...
If you are looking to bring remote (Internet) connectivity to N2 devices, then you could look at our S2N2E device... but even this device will not give you the ability to remotely upload or download N2 devices.
Cheers,
Sam