x no opinion or neutral
- bad
+ good

1 x
2 x
3 -
4 -
5 x
6 x
7 -
8 -
9 -
10 +
11 x
12 +
13 x

But these symbols don't show intensity. If intensity was shown [#7, #8 and maybe #9] I think the VA would come out worse.
A language barrier in a lot of professions could be fatal.

I guess the question should really be, "How does the VA compare to ordinary health care?"