A Munchkin 399M was installed in Nov. 2004 in our home. It was a very large investment however we figured the boiler would last 12-15 years.
Last winter (after only 6 years) it started with loud banging and vibrating. The plummers continuously had to rinse/drain out muck/sludge from the system and we were told it had to be replaced by this winter.
Munchkin is one of the best - so how could this happen?
Could the installers have eliminated a vital Munchkin element to win bid?
How would a residential home owner know if a system bid included all the manufacturer's requirements?
Is there a specific dept/individual at Heat Transfer Products that can help us evaluate our current situation?
I would think that a life span of 6 years for the Munchkin boiler would be unacceptable to Heat Transfer Products and that they would have their own questions as to why the boiler failed.
I don't want to repeat any mistakes in the replacement of the boiler.
What questions have I not asked that pertain to the Munchkin 399M?
Any advice/information will be greatly appreciated. Winter is on our doorstep in the Mountains and I must act soon.