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Thread: i miss ics

  1. #1
    Join Date
    Apr 2008
    Location
    TEXAS
    Posts
    1,701

    i miss ics

    since ics changed to ccc we have had nothing but problems. if we order a tstat they send a timer, order a timer they send an infinite switch. anybody else having trouble? any trouble free suppliers?
    "When the people find they can vote themselves money,that will herald the end of the republic" - Benjamin Franklin

    "Government is not reason, it is not eloquence, it is force;like fire, a troublesome servant and a fearful master. Never for a moment should it be left to irresponsible action"- George Washington

  2. #2
    Join Date
    May 2007
    Location
    Ct
    Posts
    499
    Yeah, they went way downhill. Luckily for me, I have one of them about a half hours ride from me in Winsted, CT., and they have a contractors counter. Sadly, I have to keep a catalog in my truck so that I can point to something and say "Gimmee that!, otherwise it's a crap shoot to get the right part.

    Kitchen work only makes up a small percentage of what I do as it is. I think if I had to deal with ICS more often, I'd have a lot less hair on my head.

  3. #3
    I personally never been a huge fan of ICS. I would recommend FMP or Parts Town. I use both depending on what I am buying. One nice thing about Parts Town is that they have a technical support desk so if I call from the road they can find the part for me. Otherwise FMP is great also but you have to watch them on pricing. Hope this helps!

  4. #4
    Join Date
    Dec 2008
    Location
    In the country in NE Kansas
    Posts
    75
    Thats kinda funny because I used to use CCC almost exclusively and ever since the change it has gone way down hill. (So I don't know who's to blame?) The customer service sucks, the employee's answering the phone always sound all pissed off and I even get some of the same people I used to with CCC and they just arn't the same cheery people. What can ya do? I would like to start my own parts distribution but I have a hard time getting any mfgs to talk to me because I have two major distributors in my area.

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