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  1. #1

    Affect of missed maintenance service

    My service company did not provide the required 6 month service as required by the maintenance agreement. This month (nine months after the last maintenance service was done) I am told the compressor is locked !
    Could I claim that at least part of the cause was the lack of the maintenance service call they should have provided ?

  2. #2
    Join Date
    Aug 2002
    Location
    Office and warehouse in both Crystal River & New Port Richey ,FL
    Posts
    18,836
    No.

    It would be hard to believe,three months late,had anything to do with the failure.

  3. #3
    Join Date
    Nov 2001
    Location
    east kansas
    Posts
    8,032
    Why where they late?

    The hardest thing about the service contracts are getting the customers to set an appointment. Most want the service but won't make the time to have it done.
    Beware of advice given by some guy on the Internet.

  4. #4
    Join Date
    Jul 2009
    Location
    Plant City, Florida
    Posts
    2,198
    Quote Originally Posted by Avir View Post
    My service company did not provide the required 6 month service as required by the maintenance agreement. This month (nine months after the last maintenance service was done) I am told the compressor is locked !
    Could I claim that at least part of the cause was the lack of the maintenance service call they should have provided ?
    Missing the service wouldn't have anything to do with the compressor having a locked rotor, it is just a coincidence.

    Had they serviced it just prior to the compressor getting a locked rotor, some people would try to blame that on the A/C contractor.

    You can try to claim anything you want, but you would have to prove that by them missing the service by 3 months it cause the compressor to fail.

    How old is the condensing unit?

  5. #5
    Join Date
    Jun 2007
    Location
    The Twilight Zone
    Posts
    2,964
    Quote Originally Posted by bwalley View Post
    How old is the condensing unit?
    10 years old (from a previous thread).

  6. #6
    Join Date
    Jan 2004
    Location
    Lancaster PA
    Posts
    68,113
    Can't prove it either way.


    Some units don't get a yearly check, and run for 15 plus years.
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    How many times must one fix something before it is fixed?

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