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  1. #1
    Join Date
    Sep 2004
    Posts
    109

    Confused contacting Haier for warranty work

    Howdy, for the last 3 days I've been trying to get in touch with the warranty department for Haier. My customer has a burned out compressor on a three year old unit and this company has been less than helpful. Does anyone have a clue? My company needs to get set up to do the work, however these people are frustrating!

  2. #2
    Join Date
    Mar 2005
    Location
    Houston, Texas
    Posts
    11,644
    There was a member, that said he took over something to do with Haier. Claimed he had plenty of everything.If I can remember the thread title,I'll post it. Try doing a search. It could have been in the residental section.

  3. #3
    Join Date
    Apr 2004
    Location
    Muskegon, Mi.
    Posts
    425
    Three words can describe your frustration. MADE IN CHINA. Good luck.:

  4. #4
    Join Date
    Sep 2004
    Posts
    109
    Quote Originally Posted by woodsman View Post
    Three words can describe your frustration. MADE IN CHINA. Good luck.:
    I know this sucks! Literally, the condenser cover says made in Qingdao.

  5. #5
    Join Date
    Jun 2009
    Location
    Highland Il.
    Posts
    168
    I've been trying to get parts for a Crosley Refrigerator which I thought was made by Maytag, but not this model it's made by Haier and the parts are no longer avalible and it's only 4 yr's old. I never buy this brand again, you get what you pay for.

  6. #6
    Join Date
    Sep 2004
    Posts
    109
    I feel sorry for my customer, his condenser is less than 5 years old. Junk, straight junk.

  7. #7
    Join Date
    Apr 2008
    Location
    Pluto
    Posts
    974
    You get what you pay for, unfortunately. Buy a brand name next time. At least they'll be around to honor the warranty. Maybe.
    nagakatta yo mou sukoshi de atatakai hizashi abireru, honto wa gutto koraete'ta jibun ni dake wa makenai you ni, nagakatta yo mou sukoshi de atatakai hizashi abireru, hanarete sugoshiita jikan ga samishiku nakatta to ittara uso ni naru...

    Not as lean, not as mean, but I'm still a hardcore, ass-kicking, hard charging Marine! Oohrah!

  8. #8
    Join Date
    Sep 2004
    Posts
    109
    I guess this guy learns the hard way.

  9. #9
    Join Date
    Jun 2003
    Location
    Hell Hole Swamp
    Posts
    4,179
    Find the distributor that sold the unit, they should handle it

    and yes, Haier is garbage

  10. #10
    Join Date
    Sep 2004
    Posts
    109
    That's the thing, the nearest distributor is 8 hours away. The next time I see one of these I"m telling the customer to call someone else.

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