contacting Haier for warranty work
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  1. #1
    Join Date
    Sep 2004
    Posts
    109

    Confused contacting Haier for warranty work

    Howdy, for the last 3 days I've been trying to get in touch with the warranty department for Haier. My customer has a burned out compressor on a three year old unit and this company has been less than helpful. Does anyone have a clue? My company needs to get set up to do the work, however these people are frustrating!

  2. #2
    Join Date
    Mar 2005
    Location
    Houston, Texas
    Posts
    11,847
    There was a member, that said he took over something to do with Haier. Claimed he had plenty of everything.If I can remember the thread title,I'll post it. Try doing a search. It could have been in the residental section.

  3. #3
    Join Date
    Apr 2004
    Location
    Muskegon, Mi.
    Posts
    425
    Three words can describe your frustration. MADE IN CHINA. Good luck.:

  4. #4
    Join Date
    Sep 2004
    Posts
    109
    Quote Originally Posted by woodsman View Post
    Three words can describe your frustration. MADE IN CHINA. Good luck.:
    I know this sucks! Literally, the condenser cover says made in Qingdao.

  5. #5
    Join Date
    Jun 2009
    Location
    Highland Il.
    Posts
    168
    I've been trying to get parts for a Crosley Refrigerator which I thought was made by Maytag, but not this model it's made by Haier and the parts are no longer avalible and it's only 4 yr's old. I never buy this brand again, you get what you pay for.

  6. #6
    Join Date
    Sep 2004
    Posts
    109
    I feel sorry for my customer, his condenser is less than 5 years old. Junk, straight junk.

  7. #7
    Join Date
    Apr 2008
    Location
    Pluto
    Posts
    983
    You get what you pay for, unfortunately. Buy a brand name next time. At least they'll be around to honor the warranty. Maybe.
    Not as lean, not as mean, but I'm still a hardcore, ass-kicking, hard charging Marine! Oohrah!

  8. #8
    Join Date
    Sep 2004
    Posts
    109
    I guess this guy learns the hard way.

  9. #9
    Join Date
    Jun 2003
    Location
    Hell Hole Swamp
    Posts
    4,180
    Find the distributor that sold the unit, they should handle it

    and yes, Haier is garbage

  10. #10
    Join Date
    Sep 2004
    Posts
    109
    That's the thing, the nearest distributor is 8 hours away. The next time I see one of these I"m telling the customer to call someone else.

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