I had my furnace and a/c installed last summer (2008) and totally enjoy it!
TUH2B080A9V3VA XV95 two stage VS
4TTB3036A1000A XB-13 13 seer
4TXCB036BC3HCA the coil
at the time (2008) installer told me they will call me in the spring to make appointment to checkup on my a/c. Last week (7/28) they called and want to schedule an appointment... so I told them it's kind middle of summer and I haven't turn on A/c much, call me back in Sept or October to check on the furnace. the lady later called back and telling me that I will be voiding Trane's warranty if I do not do my regular checkups.
I am just a regular HO, not too handy but didn't think tune up/checkup my A/C in August is that great of idea/price, or am I wrong? of course I probably wouldn't skip the checkup if they had call in April or May.
anyway, can I still keep my warranty with Trane if I do my normal furnace checkup and next year a/c.
Next question, if I take my business to another hvac company can I still keep my trane warranty?
I hope this is not a sensitive topic, I am just try to understand. Also, I didn't receive any Trane survey or registration card either is this normal?