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Thread: New coil problem?
07-09-2009, 09:31 AM #1
New coil problem?
I just had a new condensor and an "A" evaporator coil installed 2 weeks ago and now I can't even use it as it doesn't drain down the coil properly but drips from the inside top directly down onto the floor and wiring below. From the first day I noticed the coils were not evenly cold or sweating much at the top. Actually,at the top of the coil,the right top 2 copper lines do not sweat at all and are warm and one on the left barely cool.
First day of install the vent air temp was 60 degrees and now it is 64-66 degrees.
Aren't all of the lines to be evenly cold and evenly sweating?
I have had them out 4 times and now he says the improper draining is possibly leaks in my duckwork causing too much moisture to be drawn in. The older unit cooled great until it started going out.
07-09-2009, 10:12 AM #2
I hope this business was chosen because of a good personal referral. Talk to the service manager or owner and ask for a different technician...
If you cant get satisfaction, you'll have to take punitivy measures, like threaten to sue. But after 4 times, it appears they cant figure it out.
Otherwise you'll have to call another outfit to really repair it. It could be a defective coil,[ chances are slim] so you'll want to have the number/name of it so you can find a company that will do the warrantey. If a workmanship issue, an honest outfit will just fix it....
Please followup with us and write the solution to the problem.
07-09-2009, 11:02 AM #3
How it happened
I live in a mobile home in a community. I am on disabiltiy with only a $675 a month income so I have little to work with when a major issue comes up. When my old unit when out the co-manager here was nice enough to offer to put in a new unit at cost with no charge for labor. 2 of their maintenence employees are a/c certified with 1 having a company name so she gave him the money for the unit and he picked it up. The other installed it. The second day I knew something was wrong as it didn't even cool as good as my old one when it worked properly.
I also kept asking for a receipt,any paperwork on the units and warranty. I was told the one with the company had to keep the warranty or he could lose his license and he dropped me off a receipt with a 90 day warranty on the coils and 5 years on the condenser through his company. He says the freon is fine, the coils are fine and it is probably my ductwork.
I just got off the phone with another a/c company to give me a second opinion but I don't have the $ yet to pay him until I get my next check in 3 weeks but he told me no, the coils are not supposed to be that way.
It was 100 degrees here yesterday. I keep taking cool showers during the day and getting angrier as I have a new unit I can't use during this heat wave.
I don't want to cause trouble and appreciate what was done for me but it should still work properly even if they didn't charge me what they could have. My complaining just makes me look un appreciative and that isn't the case at all.
I thank you for the reply to my thread and am grateful for this forum being here as it has helped me narrow down my problem.
Last edited by beenthere; 07-09-2009 at 11:14 AM. Reason: Removed price
07-09-2009, 11:33 AM #4
The second contractor may find that the over sizing is the problem.
Then'll youll be back to aquare one.
They may have had troubles charging it. Because its now oversized.Contractor locator map
How many times must one fix something before it is fixed?
07-09-2009, 11:54 AM #5
I did go from 2 ton to 2.5 but according to my sqaure footage and ductwork it should handle it ok. I was told last year that it would take 2/12 tons so that is what this tech advised me to do. Actually, he wanted to go with a 3 but I told him no as I saw here in the forum it could cause a problem being oversized.
First day the coils seemd normal and each day the problem got wose where now I have those that are warm.
I just got a call back from another company that is willing to work with me on the money to come out today. He told me when the water dripped onto the heater relay, fan motor etc. it could have caused the relay to the heater to go out and I am actually getting heat at the same time or a possible slow freon leak. I am confident he will figure it out and he is going to stay until he figures it out he said instead of quickly in and out like the others did.
What a mess this is.
07-09-2009, 11:58 AM #6
Hopefully this new company can get it straightened out for you.
Good Luck.Contractor locator map
How many times must one fix something before it is fixed?
07-09-2009, 12:14 PM #7
Thank you and I appreciate the replies and the information this forum supplied. It helped me a lot.
Have a great day!!
07-09-2009, 12:39 PM #8
roses to make you smile!!
Go here and pick them up!!
07-09-2009, 12:44 PM #9Professional Member
- Join Date
- Mar 2005
- Houston, Texas
07-09-2009, 01:12 PM #10
Awwww. Thank you fixitguy!! That is so nice of you and really made me feel better. Too bad the men who have been in my house concerning the a/c weren't that nice and considerate.
07-15-2009, 03:01 PM #11
Well. Today I got my answer to my problem and it was the second possibility I thought it could be right after the intstallation. After having an energy conservation company come and seal my home tight and getting 95.4% duct efficiency and 3 weeks of dripping coils it seems they did not install a drier and contaminated the lines and blocked the coils. He intends to purge the lines, add the drier and add a glass viewer to see any bubbles etc while he is doing this but in my experience rarely does this work so he will then have to put new coils in again. I am just glad the problem has been found and I will eventually have a working new unit during the worst heat wave we have ever had.
Thought I would let you know and thanks for all fo the help!