I'm a home owner who is considering a Lennox XP15 vs Trane XL15i 2.5 ton with electric furnace backup. I'm not normally a big box shopper, but I see that Costco Canada is selling the Lennox XP15 in my area. The Lennox is the one I'm leaning toward because I want the quietest system. I don't want to offend you hard-working private retailers, but money is tight. At the same time, I don't want to save a few dollars to end up with poor install and service. Anyone know how it works? Do reputable companies do the install and warranty? Who does the customer communicate with if there is a problem? Finally is there really any cost saving at the end of the day?
My grandmother used to say "Cheap is expensive, expensive is cheap."