CAUTION! RANT FOLLOWS!
Thanks for helping out. The furnace is an Intertherm MGHA-056. The installers upgraded the blower unit when it was installed to handle a Coleman 2442901 Condensing Unit. That system always cooled well except for the times the e-coils were replaced due to leaks. The new condenser is a Rudd 13AJA42.
Since I filed a complaint with the BBB, a couple of techs showed up unannounced at noon with a Mortex 96-8W4O-2P and told my wife they were there to fix the unit. I told them over the phone they could not install anything unless I was there to watch and I could not get there until 3:30 today. So, they took the old coils out and are driving 125 miles round trip to return them for a refund. "So they wouldn't be standing around until I got there." Sounds like a serious cash flow problem because he had to buy the new coils first.
My sons took my wife's van so she is waiting in 104 degrees for a neighbor to get home so she can visit in the ac.
How would you guys handle this?
The compressor was really quiet on 5/20. You could barely hear it above the condenser fan when standing next to it. Now it sounds like a little jack-hammer and you can hear it 100 feet away.
I'm really worried about warranty service in the future.
I would never have filed a complaint, but he would not talk to me at all. And if he is too busy to call me, why is he taking care of new business when he has not finished old business. If I did that in the software business, I would not have much work.
WHEW! I'm glad I got that out. Sorry for the rant.