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Thread: NAE information & Configuration Tool Stopped working

  1. #1
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    Confused NAE information & Configuration Tool Stopped working

    Hello,

    Whenever I open NAE configuration tool it always goes to "stopped working" showing its trying to get it fixed but a second later the window disappear.
    I had tried every possible compatibility combination, but was failed to get it running again, it had been working fine when was first installed but it wasn't in everyday use so I don't know since when it getting this error windows has been updated several times since then. A fresh setup file has been installed as well, but it doesn't seem to work anyway. also tried uninstalling and reinstall.
    No errors are displayed while installing. however NAE update tool is working fine.

    Windows: 10 Pro 64-bit
    Build#: 19043

    Funny thing is that a colleague using the same windows, same build number, same setup file and seems to have no trouble with the software


    Kindly help

  2. #2
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    Thread Starter
    NAE information and Configuration tool version: 5.2.0.5400

  3. #3
    Join Date
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    Run as Administrator

    Quote Originally Posted by Mukhtar Qureshi View Post
    NAE information and Configuration tool version: 5.2.0.5400
    Have you tried to run the program as Administrator - right click on the program and select this.

  4. #4
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    Quote Originally Posted by integrator View Post
    Have you tried to run the program as Administrator - right click on the program and select this.
    Also look at your Windows Event Viewer for errors. I've seen .net issues and other errors which will show up in the event viewer.

  5. #5
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    Thread Starter
    tried that as well, no luck

  6. #6
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    check email

  7. #7
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    Mind sharing that Config Tool?
    Could use a copy of SCT as well

  8. #8
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    Quote Originally Posted by codewriter View Post
    Mind sharing that Config Tool?
    Could use a copy of SCT as well

    What version of SCT you need?

  9. #9
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    Thread Starter
    Quote Originally Posted by integrator View Post
    check email
    It's working thank you so much

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