Maybe i missed something somewhere but this has happened twice now. Our IT guy gets in a new laptop, installs some software and ends up emailing me the Host ID number so i can deal with getting licenses through JCI and AAM.
I get licenses and send them to the tech who the laptop now only to get a call saying the Host ID does not match and the ID on his laptop is now completely different than what i was originally sent.
Is there some kind of 'oh by the way' think i missed or forgot about? We did have a laptop repaired once that had its main board repaced and the Host ID changed and that makes sense to me but not changing randomly for no reason.
All help is appreciated,