We live in Alabama and have a Goodman 10 SEER heatpump. It was a "cheapie" unit put in by the builder 11 years ago. We are 2nd owners and have had many issues with it. Coils are now leaking and only held charge 4 months last year.
We have had several reputable companies come out for estimates. We are looking at a 13 SEER based up on energy costs in our area, central Alabama ( no laughs or comments needed).
The contractor we have selected, based upon reputation, BBO and knowledge during estimate, is offering a Goodman or a Rheem 13 SEER unit for the same price. Both have 10 year parts and labor warranty and is using new freon (2010 regulation).
The contractor favors Goodman because he can get warranty claims back easier from them than Rheem. Our current experience with 11 year old Goodman system does not give us confidence in the "old Goodman" products.
Any recommendation from this forum as to which would be better in long run?