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  1. #14
    Join Date
    Jan 2006
    Posts
    27
    Sorry, but I forgot to reply. The board in the furnace has been replaced a few weeks ago & everything works like a champ with NO error codes. Thx for the terrific advice. Here's a suggestion maybe you can present to Carrier: rather then have to go to the regional Carrier distributor for Svc Bulletins - dealers should be able to access them (& other info) thru some on-line knowledgebase. This way the tech in the field (or back at the shop) can carry a laptop and search the knowledgebase - much the way Microsoft & other tech companies do it.

  2. #15
    Join Date
    Apr 2004
    Location
    Midwest
    Posts
    2,682
    Quote Originally Posted by rad View Post
    Sorry, but I forgot to reply. The board in the furnace has been replaced a few weeks ago & everything works like a champ with NO error codes. Thx for the terrific advice. Here's a suggestion maybe you can present to Carrier: rather then have to go to the regional Carrier distributor for Svc Bulletins - dealers should be able to access them (& other info) thru some on-line knowledgebase. This way the tech in the field (or back at the shop) can carry a laptop and search the knowledgebase - much the way Microsoft & other tech companies do it.
    There is an on line program for dealers to access that contains bulletins and product information. It's free, all they have to do is sign up.
    Live each day like it is your last, for one day you will be right!

  3. #16
    Join Date
    Jan 2006
    Posts
    27
    Don't know if you're still watching this but if you are, mind takeing a look at
    http://hvac-talk.com/vbb/showthread.php?t=288892
    It kind of continues this thread except with the AC now.

    Thx.

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