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  1. 02-07-2009, 07:21 PM #1
    blk
    blk is offline Professional Member
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    Heat n Glo glass replacement

    Need to verify the model and serial numbers for a Heat n Glo natrual gas insert. The model # is SL-INSERT and Serial # SLINN, are these correct? I'm looking for a part # for a new glass for this unit.
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  2. 02-07-2009, 08:46 PM #2
    jtp10181
    jtp10181 is offline Regular Guest
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    That might be the start of the serial, the useless part. I doubt you will need it though for glass. I have never heard of that unit though. Any Heat & Glo dealer (like the one you plan on buying it from) can find the part # for you.
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  3. 02-07-2009, 09:33 PM #3
    blk
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    It's an older unit and those were the only numbers(letters) on the rating plate. The glass is held in place with screws.
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  4. 02-08-2009, 12:39 PM #4
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    cmajerus
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    Quote Originally Posted by blk View Post
    Need to verify the model and serial numbers for a Heat n Glo natrual gas insert. The model # is SL-INSERT and Serial # SLINN, are these correct? I'm looking for a part # for a new glass for this unit.
    there should be a stamped # following the SLINN, it may be difficult to read, but for glass you may get by with a general age of unit. I have not seen that model of insert so not sure if there was more than 1 glass design to it.(the 6000 series fireplace has at least 3 different glass variations)
    You can't fix stupid
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  5. 02-08-2009, 01:45 PM #5
    blk
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    I'll have to contact the customer tomorrow to see if there are any digits attached to the model or serial number. I believe the unit to be around 15 years old....just a guess.
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  6. 02-08-2009, 10:32 PM #6
    jtp10181
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    Also Heat & Glo has a glass matrix for dealers with glass sizes and other info. If you cannot get the full serial # then the glass dimensions will allow you to pinpoint the correct one if there are multiple versions for that unit.
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  7. 02-09-2009, 06:38 PM #7
    blk
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    Update: Unit was manufactured in 1996, model#sl-insert, serial# slinnn 4324, glass door assembly part #424-600A. I have contacted the local Heat & Glo dealer and given them the info..waiting to hear back on availability and cost. Thanks to all that replied.
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  8. 02-14-2009, 04:05 PM #8
    blk
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    Not having much luck with the one and only Heat n Glo dealer in my area on purchasing a replacement glass(I won't get into the specifics of why) for this unit.Can I order directly from Heat n Glo or do I have to be a dealer?
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  9. 02-15-2009, 12:11 AM #9
    blueflame
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    You must go through a dealer. Heat & Glo does not sell direct. You can go onto their web site and they have a dealer locator that you can put in a mileage requirement and get every dealer with say 100 miles.
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  10. 02-15-2009, 12:13 AM #10
    blueflame
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    Make sure you check the box SHOW ME ALL DEALERS.
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