Page 3 of 3 FirstFirst 123
Results 27 to 35 of 35
  1. #27
    Join Date
    Oct 2002
    Location
    Yo.... Here!, I'm right here..
    Posts
    6,236
    thanks for not closing it jr

    Now back on topic...........

    jdj.........stick around ya might learn something

  2. #28
    Join Date
    Oct 2008
    Location
    Coming to a town near you soon
    Posts
    774
    If you go to a house and you find a contactor with severely pitted contacts but still working, do you recommend a new one? I do and I get paid the same if they say yes or no, But if I don't and that contactor fails when they need it then I'm the one that looks like the one that doesn't care if their system works. so if your not making suggestions on replacing worn parts are you really helping that customer or are you assuming they would rather save money than have a reliable system.

    Every time I get my oil changed the guy ask if i want a new air filter. I don't feel like hes trying to rip me off. Hes trying to keep my truck running the best it can.

  3. #29
    Join Date
    Jun 2001
    Location
    Louisville, KY
    Posts
    12,132
    I meant to close it. Got distracted by the kids.

    It's closed now.
    Perhaps you should have read the instructions before calling.

  4. #30
    Join Date
    Jun 2001
    Location
    Louisville, KY
    Posts
    12,132
    Let's try this again.

    Hopefully, things have calmed some and my advice is heeded.
    Perhaps you should have read the instructions before calling.

  5. #31
    Join Date
    Mar 2005
    Location
    Pacific Time Zone
    Posts
    4,192
    I_Bend_Metal - what a call , kind of like union/non-union or on my side of things Open/Proprietary systems.

    Quote Originally Posted by clintkennon View Post
    Every time I get my oil changed the guy ask if i want a new air filter. I don't feel like hes trying to rip me off. Hes trying to keep my truck running the best it can.
    Only after I ask him if I can see my 'dirty' one, then once I see it I'll determine whether or not he's trying to rip me off. Been to more than one that said my tranny oil/differential/air filter needed changed and when they brought me a sample/it and tried to explain it as being just a bit dirty...


    Anyway you can sell extra parts without ripping someone off. As others have mentioned upgrades or simply some added maintenance. It is relatively easy to sell a part to someone that doesn't have a clue what you are talking about, but it is up to the salesperson to be honest.

    JDJ - don't be so easily offended, I've been in the field for over 11 years and I am still learning. You very well may work with guys that are crooks, but don't put your limited experience as an umbrella on the rest of us. I know of a lot of guys that would run out of work in the late winter/early spring - I would give them my work as I would always have a list of fixes that needed to be done, but not immediately. Then I would go on their maintenance runs and wonder why they ever ran out of work - some guys just don't notice as much as others. I've been paid numerous times to simply be a janitor, but I was the first one to offer to clean up the mess and the customer was happy to pay my rate.
    "How it can be considered "Open" is beyond me. Calling it "voyeur-ed" would be more accurate." pka LeroyMac, SkyIsBlue, fka Freddy-B, Mongo, IndyBlue
    BIG Government = More Dependents
    "Any 'standard' would be great if it didn't get bastardised by corporate self interest." MatrixTransform
    http://threedevilskennel.com/ - not my website.
    Versatile Hunting Dog Federation - www.vhdf.org/


  6. #32
    Join Date
    Dec 2007
    Location
    Midwest
    Posts
    638
    So how does that work ? You charge a flat fee for a repair and you get a percentage of that fee ? Or do you get an hourly rate plus a percentage of that flat fee ? or just an hourly rate ? Or some kind of commission on your sales ? Just curious,

  7. #33
    timebuilder's Avatar
    timebuilder is offline AOP Committee/Professional Member*
    Join Date
    Nov 2006
    Location
    Southeastern Pa
    Posts
    17,816
    Quote Originally Posted by Roscoe View Post
    The auto industry has been using Performance Base Pay for years.........it works well, requires a sound management oversight as IBM put it so eloquently........
    Thanks to many hidden camera observations, consumer reporter investigations, and a lot of advocacy, the auto business had to institute a new program, called MAP, the Motorist Assurance Program.

    Each part that is recommended for replacement is documented into one of three classes, based on the reasoning being used to replace the part. One of the categories is strictly for enhancement by customization, such as tuned exhaust headers.

    Every customer has the right to receive the old part, unless there is a core charge, and if they pay the core, they can have that part, too.

    The reasoning is that most mechanics are young, and lack any kind of moral compass compared to previous generations. The temptation is too great to recommend parts that are not currently needed.

    In HVAC, you would discuss the condition of contactors, etc, based on what you know, and then the cust makes the call. You then follow up with a well documented work order, an get an initial next to that line, if you like, in a separate area of the WO, like "preventive maintenance."

    Placing pay on the basis of how many things are on the WO places a lot of pressure on folks to act in their BEST behavior, and few folks can consistently do that.
    [Avatar photo from a Florida training accident. Everyone walked away.]
    2 Tim 3:16-17

    RSES CMS, HVAC Electrical Specialist

    AOP Forum Rules:







  8. #34
    Join Date
    Oct 2008
    Location
    Coming to a town near you soon
    Posts
    774
    Quote Originally Posted by mikesands View Post
    So how does that work ? You charge a flat fee for a repair and you get a percentage of that fee ? Or do you get an hourly rate plus a percentage of that flat fee ? or just an hourly rate ? Or some kind of commission on your sales ? Just curious,
    This is really the question that this thread was based on. Not ethics.

  9. #35
    Join Date
    Dec 2007
    Location
    Ohio
    Posts
    2,875
    Quote Originally Posted by mikesands View Post
    So how does that work ? You charge a flat fee for a repair and you get a percentage of that fee ? Or do you get an hourly rate plus a percentage of that flat fee ? or just an hourly rate ? Or some kind of commission on your sales ? Just curious,
    Yes......LOL

    There are many different ways it can be done. I have been paid hourly, I have been paid hourly plus a bonus and I have been paid strait commission. Personally, I like strait commission the best, HOWEVER, I also have a very good employer now who does a great job of keeping me busy.

    JDJ....it's water under the bridge today bro.....hope you stick around and we let cooler heads prevail. If you are as new to the industry as you say, a site like this could be a great thing for you. This is my 11th year in the industry, and I have learned more from the networking on this site in the past two years than I have in most of my career. You're only a few posts away from what you need to get your professional status....then we can talk shop and maybe boost that income of yours!! Let me know if there is anything I can do to help....Good Luck...
    I need a new signature.....

Page 3 of 3 FirstFirst 123

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Comfortech Show Promo Image