heat pumps start to lose efficiency at about 45 degrees fahrenheit so -5 celcius is way too cold for the heat pump to work so your system is compensating by using your auxillary heat to warm your house
{I am re-posting here as it seems to be a more appropriate place}
Hello everyone. Great Forum!
I have a lennox heat pump (X13, I believe...about 2 years old) mated with a 15 year old Heil Gas forced air furnace and a Honeywell 7400 thermostat. I am on a dual energy system and have a changeover relay that automatically locks out the heat pump when the temp hits -13C.
On to my question:
Lately, I have noticed that when it's colder out (between -6 and -10C) when the thermo calls for heat, the heat pump starts up, runs for about 30 to 45 seconds then shuts off and the gas comes on. I am pretty sure this is not happening because the temp drop is too low, because often the thermo starts calling for heat when the ambient and set temp are the same.
I don't seem to have this problem when the temp is warmer than about -5C, the heat pump seems to put out good heat (air from vents is fairly warm).
I imagine I will have to call a technician to look into this- just wondering if there is anything I can check for myself and would also like to know what to expect from the technician.
Thanks in advance for your input.
Derek
heat pumps start to lose efficiency at about 45 degrees fahrenheit so -5 celcius is way too cold for the heat pump to work so your system is compensating by using your auxillary heat to warm your house
I looked at the temps ,then I realize it was in C not F
It's NOT the BRAND,it's the company that installs it!!!!!
Nothing you can check. Have the service company do their thing and you should get it resolved. I don't believe the HP outdoor unit should fire at all below the lock-out temperature.
If YOU want change, YOU have to first change.
If you are waiting for the 'other guy' to change first, just remember, you're the 'other guy's' other guy. To continue to expect real change when you keep acting the same way as always, is folly. Won't happen. Real change will only happen when a majority of the people change the way they vote!
Get a professional to look at the system. I would not operate the heat pump under 2 Degrees C for maximum efficiency. I would ask your contractor about the Honeywell vision pro 8000 thermostat with outdoor sensor. You can set the outdoor lockout temp on the thermostat. you will be able to see the outdoor temp on the thermostat and it will not allow the heat pump to run below your lockout temp. no questions whether should it be running or maybe not.
Ok I have to ask about min temp for HP.
Why wouldn't he run the HP down to -5C ? Even at -5C (23F) my HP has COP of 2.4. ( I imagine that his is similar) If his thermal balance point is -5C the HP is still over 2 times more efficient than Electric and cheaper than NG ?
(Even at -8.5C, my HP produces 23000Btu's )
Just wondering.
GC
Good question. Doesn't make sense to me either. If the heat pump can maintain the temp, it is still operating at a high efficiency. My heat pump has been maintaining house temp down to 17 degrees F so far. COP is still 2.7 or so at that temp. That is still much cheaper than my NG costs.
my system works fine with heat pump only till outdoor temp drops below 15*
other systems (sized close) with heat calcs may start needing auxillary heat when outdoor temps drop to 35*
that being said you should have your system serviced atleast once a year, to maximize performance
.
Could be caused by several things. Too many to guess over the internet.
Need a tech to come out and check.
Good evening
I am experiencing about the same problem with my new Lennox XP14-036 (3 tons),even worst than you!!!!!!!
I had in the past a 3 tons heat pump with freon R22 which could heat by itself down to -12C !! Now at -2C the Lennox needs the help of my oil furnace!!!!!!! I am very disapointed.......
Im not so sure why you are disappointed...heat pumps are set up to give you the highest efficiency. They are set to call for backup heat when they can no longer supply the highest efficiency to you the home owner. Often this is around 30F
Not all heat pumps are created equal.
Some higher SEER have lower heating BTUs then the units they are replacing.
Some newly installed units, aren't charge right either. Which will also cause them not to be able to heat as well as the old unit did.
Did you have your contractor recheck the system.
Heat pumps do have the ability to tell you gas/oil furnace to "help out" - this is what I was really wondering. I am not sure there is anything wrong with my system, if the heat pump calls for aux heat because it cannot "keep up" then maybe mine is working as it should. I was under the impression that the thermostat controlled this and only called for Aux heat if the heat pump was not getting the house up to temp fast enough...
D