To leave you without heat for 8 days is unacceptable plain and simple.
Noone at my office reviews any paper work, ordering parts is up to the tech.. he`s the one at the job and he`s the one in charge of what needs replacement.
It`s just an excuse I think cause doing a heat exchanger on a 1991 furnace is not cost effective
Sorry - yesterday was the deadline for all complaints.
Originally Posted by Michigan woman
Since they changed their mind on the price of the repair, you have the right to change your mind on getting the repair done. I suggest that you get a price on a new furnace from a few people before the repair is started.
Originally Posted by zachhvac
There are a few bad customers also,(not saying that is the case) but mistakes happen and it is how we correct them. As far as your post about more money for new furnace than heat exchanger you are only assuming that is what is being done. Without all the facts we shouldn't jump the gun, as professionals get all the facts before giving opinions. Why are you not a professional yet?
Do it right the first time.
Originally Posted by 21degrees
This isn't the Gripe About Your HVAC Contractor Talk.
Take it elsewhere.
Perhaps you should have read the instructions before calling.