I've got a 6-7 year old castille insert that was acting up this season when we turned it on, now it's dead.
The auger was very noisy and sounded like it was grinding through pellets when I first fired it up. This continued for a few days and then it seemed to be working normally. It now has stopped completely. No fan comes on, no auger sound at all. The call light is on, the ignitor heats but nothing ever feeds.
I have to manually spin up the exhaust motor to get it to run; once I spin it it will run and start to feed etc.
Do I need a new exhaust motor? (it's also pretty loud)