This is a continuation of a post that I earlier posted in the wrong area....I have a new Castille insert and it just won't even heat a 12'x12' dining room (with a single small doorway) above 65F, on a pretty warm day - set on high fan setting with the feed lever in the bin set to it's max also.
On suggestion from my dealer, before they did the final install, I bought a fresh air kit and attached about 12' of flexable PVC to it and ran it down my ash pit, and out a hole I created in my chimney for the pipe. The final intention (again on suggestion from our dealer) was to bring it to daylight to alleviate a negative pressure scenario in my house. I'm noticing an extremely small amount of draw through the pipe and even plugged it with a sock and noticed no difference in the fire. My guess is that I have too much pipe on the intake already. Would this make the unit run so inefficiently?
Is there any word out there about a bad part in the Castille that will cause it to not heat properly? Someone at work knows someone else who is experiencing the same problem (same dealer too) and they've been told there's a bad part.
Other questions are: The exhaust adapter (3" to our 4" SS chimney liner) smokes sometimes, mostly upon start-up. Also, this adapter is very hot while the stove is on. I can't imagine this being direct vented out a wall that hot. Are these normal situations?
Thanks in advance for your responses.