I received a proposal for replacing my oil furnace and a/c with a Carrier Performance oil furnace and either a Performance or Infinity heat pump.
The proposal notes a one-year contractor parts and labor warranty for the furnace as well as Carrier's lifetime heat exchanger warranty. There is no mention of Carrier's five-year parts warranty that is listed in all its literature.
Why would an authorized dealer not include the five-year warranty with its proposal?
The best that I know is:
Parts AND labor are covered by Carrier for one year. PARTS are covered for five years through Carrier. The labor is NOT covered but for one year. You can buy a parts AND labor five year policy through Carrier for a very reasonable cost. This policy is underwritten by Carrier, not a third party.
Your installing dealer guarantees the INSTALLATION.
Carrier doesn't provide a 1 year labor waranty on parts.
The installing contractor does.
It may be just a simple omission by the contractor.