You know, I've always heard that only real reason why Trane has a better reputation than Goodman is because it's a lot easier for just anyone off the street to purchase a Goodman. And so, a lot of hacks install Goodman, and make mistakes that cause the unit to look bad, and so on. But Trane, on the other hand...you have to be a certified, licensed, uberprofessional, etc, to buy this stuff.
Well, one of these "uberprofessional" crews was located in Hartford City (until they went out of business in utter disgrace). Because they had this "difficult" customer who just didn't want to shell out all the extra cash for a Trane, they were forced to buy a lowly Ducane off my uncle (a nearby Ducane wholeseller).
They hooked it up, and (oh no!) bad compressor, DOA right out of the box. Can you believe that? (damn those lousy ducanes!) So they change the compressor, and guess what? Another failure! POS ducanes with their garbage COPELAND compressors! So they change out the compressor again, after complaining to my uncle for hours about how poorly engineered those nasty ducanes are. Another failure! This makes three in a row! So my uncle goes out on the job. Can you guess what the problem was?
Yep! One leg of the three phase power was shot!
Anyway, the moral of my story is this: The old urban legend that Trane only has a better rep than Goodman because they are more picky about who they allow to be their installers is probably false. I think Trane sells to any idiots just like any other manufacturer. At the time, Hartford City didn't have any Trane dealers, so they just hired that brain-dead crew at a whim.