I'm looking to get some advice from any business owners or managers. Little background. I have 10 and a half years experience in residential/light commercial. All with the same company. I have certifications and continuing education credits out the a**. I train almost every new tech we hire. All my customers love me and request me personally. And im one of the most consistently productive Sr. techs we have. Our company only has about 12 techs. We are not a big Co.
Yet I still cant seem to get any kind of consideration for a promotion.(ie. service mgr). Even though the current supervisor doesn't seem to be doing a good job.
Is there any advice you guys may have as to what I can do or not do to get the boss to notice? For the past two years I've been asking my boss for more responsibility and I feel like I am just getting the runaround. Ever opportunity he gives me to show what I can do, he seems to step in and take control. I don't want to vent my frustrations. I really want some advice. Should I do more or should I just realize i have reached the glass ceiling?