I am a first-time homeowner. I am in college, and therefore do not have the money to have someone else work on my A/C unit, especially if there is a way I can fix it myself. I live in the bottom floor of a seven-story condominium. These condominiums are new and the A/C systems were installed less than one year ago. My A/C system has the exterior unit on the roof of the building and the interior unit is in a closet in our master bedroom.
I moved into the unit in January. It had a fiberglass filter which didn't do much to clean the air (the entire building was newly-renovated and there may be an abnormal amount of particles in the air), so I purchased the accordion style filter that is less transparent. I replaced this filter in March or early April. I did not replace the filter for 3 months after that, but checked it routinely to make sure it wasn't getting excessively dirty.
About 3 weeks ago, in early July, I woke up early to find a puddle of water in our bedroom floor. The drain pan below the interior A/C unit had filled with water and overflowed. I called the company that had installed the unit, and they sent a repairperson out for a service call.
Before he arrived, I removed the filter to inspect it. It was dicolored, but light still passed through it about as much as with the new one which i later put in. I put the old filter back in the unit.
The repairman came and inspected both the inside and outside units and said everything looked fine. Apparently the problems were mechanical and not maintenance-related.
Water again began to drip from the unit about a week ago. I cannot tell exactly where it is originating from, but it fills at a rate of 1-3 gallons a day. When it reaches a certain depth in the pan, some sort of cut-off switch is activated and the A/C shuts down entirely
The system still blows cold air and works fine otherwise. I am growing tired of emptying the pan every day, and am worried that I might be causing continued damage to the unit.
I scheduled a service call, and they're representative told me that the service call would not be covered by the warranty because it was a maintenance issue, not a mechanical issue. They told me this over the phone without making a service call.
A service call is 80 dollars, but i would pay nothing if it were a maintenance issue. obviously I cannot empty the drain pan forever. Should I just have the service call performed and hope for the best?