I think you may have opened another can of worms, mallard. This thread has the name "Goodman" in it.
I don't see a huge difference between Goodman/Amana products and other brands. Of course Trane has the spine-fin coil, which people either love or hate. Parts wise, they are all pretty similar. Some have more features than others. Amana is not a bad product in my opinion. Any brand can break. Installation is key. I'm sure I've pretty much repeated what everyone else has already said, but so be it.
Hehe... I didn't mean to cause such an uproar. I was genuinely curious. It has turned out to be an informative thread for me.
I see a lot of broken down Goodmans, but there are more of them out there than any other brand around here, as far as I can tell.
But all brands break down. I've got a customer with a very old Bryant insisting the condenser motor is fine, but it keeps cutting out, with a new cap installed. He just doesn't want to pay $$$ for the new motor. Boss says let him sweat.
Goodman, and any other brand are only as good, or bad, as the install, ductwork, and set-up allow them to be.
"Hey Lama, hey, how about a little something, you know, for the effort." And he says, "there won't be any money, but when you die, on your deathbed, you will receive total consciousness." So I got that goin' for me, which is nice. - Carl Spackler
my company is a lennox and goodman dealer, lennox is way more expensive, i still like goodman though, they use same name brand parts in their units as lennox does, and they are well built, but their OLD units were crap, goodmans new line is alot better and even comes with great warrenty, if you wanna go dimes and nickles i would say u get more bang for u buck with a goodman, my opinion....
To answer the OP's question, they have gotten a bad rep, partly due to they have the largest share of the market, so statistically speaking, there are more of them out there, with the possibility of failing. Secondly, We all know that any A/C that is not working properly is immediately deemed a P.O.S by the owner. Third, as with all equipment brands, there is a large percentage, that have problems or need repairs, due to improper installation and/or maintenance, Again with the statistics, there are more of them out there in operation. And finally, Usually the type of person that blames failures or repairs on the Manufacturer, Is also the person without proper installation and service knowledge.
Goodman is bad because.... they're not! Other than American Standard/Trane which make their own compressors with their no good rotolock fittings, everyone else is just an importer of Copeland, Tecumseh, or Bristol (compressors), General Electric, A.O Smith, Emerson, etc (condenser fans), and so on. They (Goodman) still use copper coils which is better than aluminum (yeah I know Trane, it has better heat transfer, more like cheap $ especially with the wire brushes surrounding it). Service valves made primarly by Parker on all Brands. So what is it that makes them bad? Nothing other than as mentioned, the installers that lack knowledge or desire of doing the job right.