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  1. #1
    Join Date
    Dec 2004
    Location
    San Francisco Bay Area
    Posts
    449

    E-mailing from an NAE

    We're attempting to send alarm e-mails from an NAE, and have been able to do it successfully in the past, but on one particular site, we have one NAE at 2.2, and another at 3.0; both throw the same error when trying to send an e-mail:

    ERROR: Error in sending Email: System error: An error message cannot be displayed because an optional resource assembly containing it cannot be found.

    What in the world? "There's an error, but we can't show it to you"???
    In Tridium-world, I've fixed e-mail problems by installing a new mail.jar, following instructions that the JACE threw into the error message. In NAE-world, I see no such clues...

    The NAE's in question are NAE-35's, running Windows CE, instead of the Embedded XP that runs on the -55's...might that make a difference?

  2. #2
    Join Date
    Apr 2007
    Posts
    7

    Question NAE mailing issue

    May be the NAE 35 that you are trying to use is not connected to any server ADS or ADX or does not have internal modem????

  3. #3
    Join Date
    Nov 2005
    Posts
    453
    Dave, you have mail... too much to put into a post...hope it helps.

  4. #4
    Join Date
    Dec 2004
    Location
    San Francisco Bay Area
    Posts
    449
    Looks fairly useful - some we've seen, some not - thanks!!

  5. #5
    Join Date
    Sep 2007
    Posts
    70
    I've gotten that same error due to an invalid DNS server address. You could try 63.200.183.70 to eliminate that as a possible issue.

  6. #6
    Join Date
    Dec 2004
    Location
    San Francisco Bay Area
    Posts
    449
    Success!!! Changing the DNS server address did the trick!!
    Thanks!

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