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  1. #1
    Join Date
    Jul 2008
    Location
    Denver, CO
    Posts
    4,172

    I'm sick of this

    Because I'm on the main refrigeration crew I have the privilege to work on ice machines and all the stuff that coustomers use regulary, today was the final straw I'm telling you. Down town denver at the 16th street mall during the lunch hour (thank you dispatcher) trying to work on this ice machine thats loacated under the pop machince, and you just can't do nothing everyone standing behind you with cup in hand asking.

    "can I get ice or pop?"

    and of corse being the polite and professional tech. that I am I reply

    "Well yes ma'am' you sure can"

    Next thing you now there is 30 people in line waiting to get pop and ice. I've go 30 service calls to do in the next two days and I have to deal with this. Now I'm a 15 year veteran in this trade but it's starting to get me. Im to the point now that I am ready to tell the store manager to put a "out of order" sign on the dang thing till I get done. My being nice and polite is starting to wear thin. Thanks for listening guys I needed to get that off my chest.

  2. #2
    Join Date
    Sep 2005
    Location
    florida
    Posts
    5,435
    Quote Originally Posted by Tiger93rsl View Post
    Because I'm on the main refrigeration crew I have the privilege to work on ice machines and all the stuff that coustomers use regulary, today was the final straw I'm telling you. Down town denver at the 16th street mall during the lunch hour (thank you dispatcher) trying to work on this ice machine thats loacated under the pop machince, and you just can't do nothing everyone standing behind you with cup in hand asking.

    "can I get ice or pop?"

    and of corse being the polite and professional tech. that I am I reply

    "Well yes ma'am' you sure can"

    Next thing you now there is 30 people in line waiting to get pop and ice. I've go 30 service calls to do in the next two days and I have to deal with this. Now I'm a 15 year veteran in this trade but it's starting to get me. Im to the point now that I am ready to tell the store manager to put a "out of order" sign on the dang thing till I get done. My being nice and polite is starting to wear thin. Thanks for listening guys I needed to get that off my chest.
    I hear ya bro sometimes you just have to tell them no it's broken just so
    you can get your job done and get to the next one. Have you ever noitced
    that know one is ever around the case or ice maker unless its being worked on?
    I love the smell of phosgene first thing in the morning:

    To apply for professional membership click here


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  3. #3
    Join Date
    Apr 2004
    Location
    Charlotte, NC
    Posts
    630
    For one, the customer rarely gives a darn about you. Remember, you are costing them money. Secondly, do not let your dispatcher give you that type of call at lunch. I go through the same things but have learned what not to do at certain times. I feel for you!
    "Fighting Ignorance since 1973 (It’s taking longer than we thought)." The Straight Dope.

  4. #4
    Join Date
    Jul 2008
    Location
    Davie, FL
    Posts
    211
    I know how you feel, you always gotta be the nice guy. The thing is even if there is a sign on it 70% of people won't see it or just ignore it completely, still ask, and you'll have to be nice and help them out....just my 2 cents.

    The restaurant/food industry sucks to begin with, I hate being behind a counter or in a kitchen working on a case where you keep getting kicked or stepped on and you are always in someones way or someones in yours, It just sucks.

  5. #5
    Join Date
    Nov 2001
    Location
    east kansas
    Posts
    7,972
    Quote Originally Posted by -459FZPE View Post
    I know how you feel, you always gotta be the nice guy. The thing is even if there is a sign on it 70% of people won't see it or just ignore it completely, still ask, and you'll have to be nice and help them out....just my 2 cents.

    The restaurant/food industry sucks to begin with, I hate being behind a counter or in a kitchen working on a case where you keep getting kicked or stepped on and you are always in someones way or someones in yours, It just sucks.
    The only thing that sucks more is being the go to guy for all that POS jobs. "Well we known you will get it fixed". And the other guys,"I'm not comfortable working on that stuff. I don't have any experience". Until it's the titty bar. Then they fall all over theirselves trying to get the call.
    Beware of advice given by some guy on the Internet.

  6. #6
    Join Date
    Jul 2008
    Location
    Davie, FL
    Posts
    211
    We used to have a customer that owned a place called "Boy Bar" There catch phrase was "Entrance in the Rear" generally closed during the day so it was 'ok" to go there but I got an After Hours call once from them and talked them out of it . No way i was going there while the building was occupied Now that is a scary POS call.

  7. #7
    John Culpepper's Avatar
    John Culpepper is offline CHANGE YOUR EMAIL ADDRESS Professional Member*
    Join Date
    Oct 2007
    Location
    Austin Texas
    Posts
    1,689
    Pre-printed "Out of Order" signs are a life saver. Make a whole bunch at home. No matter what I'm fixin' a sign let's everyone know I'm workin' on it and leave it alone.
    Nemo me impune lacessit.

    How much blood do I have to bathe in to get clean?

    Don't look down on anyone unless you're helping them up.

  8. #8
    Join Date
    Nov 2001
    Location
    east kansas
    Posts
    7,972
    I had one for when I needed to take a dump. I'd pick a medical building. One in particular. One holer. Every time some old dude shook the door then waited until I was done. Shaking the door every once in a while.

    Started putting the out of order sign on and crapped in peace.
    Beware of advice given by some guy on the Internet.

  9. #9
    Join Date
    Jul 2008
    Location
    Denver, CO
    Posts
    4,172
    Pre-printed "Out of Order" signs are a life saver. Make a whole bunch at home. No matter what I'm fixin' a sign let's everyone know I'm workin' on it and leave it alone.
    THANKS, I just made 5 and stuck them in my clipboard

  10. #10
    Join Date
    Sep 2005
    Location
    florida
    Posts
    5,435
    LOL
    I love the smell of phosgene first thing in the morning:

    To apply for professional membership click here


    Educational forums are open.

    If you would like to submit a link or an article or other related info to the EF. click here

  11. #11
    Join Date
    Apr 2004
    Location
    Waterloo N.Y.
    Posts
    1,954
    Had to P.M. a big Hoshi ice machine. I filled all the ice buckets they had and put them in the walk-in freezer. The dummies working kept coming up and saying "Can I get ice?" Finally I got a 3x6 piece of plywood and wrote on it " Ice in Freeezer!!!" I set it on top of the machine and shined my rechargable light on it so it was lit up.
    There's TREACHERY AFOOT!!!

  12. #12
    Join Date
    Dec 2001
    Location
    Chicago, N/W burbs
    Posts
    7,996
    Ice machines.......I seem to only get the ones that haven't been cleaned in 2 years and should have been replaced a decade ago. I tell them they need a new one and it's the old lie "One more month" or something similar. Same with prep tables and reach-ins. The the cooks are all over, and it's just a PITA. Also, they only seem to call on a Friday afternoon when you're on the way home or at 10AM so you get there at luch time.

    Well, now I have cursed the day so I will probably be working on some old piece of crap ice maker at 3PM.
    R2B4BTU

  13. #13
    Join Date
    Feb 2005
    Location
    Barrie, Ontario
    Posts
    4,620
    Quote Originally Posted by otto View Post
    Ice machines.......I seem to only get the ones that haven't been cleaned in 2 years and should have been replaced a decade ago. I tell them they need a new one and it's the old lie "One more month" or something similar. Same with prep tables and reach-ins. The the cooks are all over, and it's just a PITA. Also, they only seem to call on a Friday afternoon when you're on the way home or at 10AM so you get there at luch time.

    Well, now I have cursed the day so I will probably be working on some old piece of crap ice maker at 3PM.
    Yup.. and it's Friday, too!
    Is this a Fabreze moment? C.Y.D. I'm voting white elephant. 2’.
    My competition are my best salespeople!

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