Last November we had a power line go down outside our house and the resulting surge fried a few things in our home.
Since I hadn't used the AC unit for a month or so at that time, I didn't realize until 3 weeks ago that the AC unit was affected as well.
The unit worked perfectly right up until the last time we used it last fall. It has always (4 years) worked perfectly.
Now, when I hit the power on the remote.....NOTHING, completely dead. I checked the power and it's fine. The remote comes on and is completely functional but the interior unit does not respond.
I figure that it has got to be one of the two circuit boards in the interior unit that got damaged. The PCB board which I assume processes the signals from the remote or the main circuit board. The fuse on the main board is fine and I tested it to be sure.
I went online to Samsung and then talked to someone in customer service who gave me the "service representative" in my area (Montreal, Canada). I called them up and told them the problem and they told me that they don't do those "types" of repairs. I called up 3 other contractors and was told it would be $100 just to come to the door and then of course they're not going to have the right replacement parts on hand so it will probably be a waste of time as I doubt they'll be able to do anything other than order them and hope that that's the problem.
I called back Samsung and asked where I could buy replacement parts and was told that only contractors can buy them. Thanks a lot.........
I went online with part numbers ie; DB41-00027C which is the main circuit board and found it for $5.95 but am sure it is probably only the board itself without the capacitors etc....and anything else that is unique to this model.
I'm stuck here. Would an electronics repair person be able to identify and fix any blown component on either board if I were to remove them and take them to him/her???
Any help/advice would be greatly appreciated.