Warranty Questions
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  1. #1
    Join Date
    Jan 2008
    Posts
    91

    Warranty Questions

    I purchased new furnace last winter, but did not have the AC done because it still works. So basically my hvac system is a loveable mutt -- new Trane furnace and an old Carrier AC. The new furnace is covered under the 10 year warranty.

    Eventually I will get the AC replaced, and will likely get a Trane. My question is, how will the warranty(s) work? I assume I will have two -- one for the furnace, and one for the AC. Also, if the AC install is done by a different company, will they have to do the warranty work on the AC, while the furnace install company has to do the furnace work?

  2. #2
    Join Date
    Aug 2004
    Location
    Minnesota
    Posts
    349
    You will have a separate warranty for the new a/c that will not affect the furnace warranty.

    It may be a good idea to stick with the company that installed your furnace. Mainly because your a/c may not start because of an issue with the furnace control. You dont want to spend time figuring out who to call, and getting double billed for a service fee if your a/c goes out.
    White Bear Township, Minnesota
    www.summitheating.com

  3. #3
    Join Date
    Jan 2004
    Location
    Lancaster PA
    Posts
    67,597
    As above. If you want to get an extended warranty on thr A/C, should be same company as furnace.
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    How many times must one fix something before it is fixed?

  4. #4
    Join Date
    Jan 2008
    Posts
    91
    Appreciate the responses -- very helpful.

    So, is warranty work basically exclusive to the installing company? Can it be taken over by another company? Or is that a no-no?

  5. #5
    Join Date
    Jan 2004
    Location
    Lancaster PA
    Posts
    67,597
    If its a Trane factory extended warranty, it can be transfered to another Trane dealer.
    If its a warranty by that dealer, nope.
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    How many times must one fix something before it is fixed?

  6. #6
    Join Date
    Jan 2008
    Posts
    91
    It's not a dealer's warranty -- hey, give me some credit, I'd have figured that out .

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