Here in metro Detroit, if I have to deal with a Goodman distributor for a job, I will give the job away.
They are the most unorganized distributor of HVAC equipment I have ever seen. They have a bunch of drunks working the counters, the floors have never been mopped or vacuumed, and all the floor models have been ransacked for parts.
They sell equipment to anyone that can carry it away too.
Their equipment will eventually shake itself to death.
No more Goodmans....not now, not ever, Im done with them.