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  1. #40
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    Let's deal with the facts we have ,and not our emotions. #1 your contract says the lines would be exposed,#2 they didn't cover them,#3 I can't see anything that would cause this install to fail an inspection. Let me ask you this 305. What exactly do you want your contractor to do to make you a happy camper??

  2. #41
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    She asked an honest question in his first post.
    She admitted he didn't take notice to the exposed line set in the contract.

    It doesn't look the greatest. They could have ran it a lot neater then they did.

    And weather you, I or anyone else likes it. It looks SLOPPY.
    Last edited by beenthere; 06-21-2008 at 08:10 PM.
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  3. #42
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    Quote Originally Posted by beenthere View Post
    He asked an honest question in his first post.
    He admitted he didn't take notice to the exposed line set in the contract.

    It doesn't look the greatest. They could have ran it a lot neater then they did.

    And weather you, I or anyone else likes it. It looks SLOPPY.
    It's a she first of all. Is it the contractors fault she didn't read the contract? NO. It looks like they ran a line set,no more ,no less. It should be covered,then it won't look at all. Do you include sheet rock work in your bids? Never mind,I think I know your answer . If this is so unacceptable ,why don't you go take care of the problem,at no cost to her?

  4. #43
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    Quote Originally Posted by the dangling wrangler View Post
    Let's deal with the facts we have ,and not our emotions. #1 your contract says the lines would be exposed,#2 they didn't cover them,#3 I can't see anything that would cause this install to fail an inspection. Let me ask you this 305. What exactly do you want your contractor to do to make you a happy camper??
    You answered me accurately in your first post and asked the appropriate questions. I do not understand the change of tune in your attituce toward me.

    #1 is NOT about the lines being exposed, I already admitted that was my error, what more do you want
    #2 I didn't ask them to cover them, or you if they should be covered, someone else mentioned that
    #3 do you always leave wires exposed where a child could handle the connections that are 10 ft from an inground from swimming pool? I don't believe that is up to code, if it is, there is definitely a problem in the legislation that covers HVAC inspections. This oversight or whatever it is only proves that they did not take the care they should have in the entire installation.

    To answer your question about what would make me happy, I want the lines in the furnace room run again so that there is no chance they will be damaged when routine regular maintenance is done right under them. This will happen one way or another. My understanding of copper pipes is that they are soft and bend and kink very easily, however the copper pipes used in an A/C installation may be of a harder copper than water pipes are.
    Last edited by dbg305; 06-21-2008 at 07:44 PM. Reason: addition of information

  5. #44
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    Quote Originally Posted by beenthere View Post
    He asked an honest question in his first post.
    He admitted he didn't take notice to the exposed line set in the contract.

    It doesn't look the greatest. They could have ran it a lot neater then they did.

    And weather you, I or anyone else likes it. It looks SLOPPY.
    Thank you

  6. #45
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    Quote Originally Posted by dbg305 View Post
    You answered me accurately in your first post and asked the appropriate questions. I do not understand the change of tune in your attitude toward me.

    #1 is NOT about the lines being exposed, I already admitted that was my error, what more do you want
    #2 I didn't ask them to cover them, or you if they should be covered, someone else mentioned that
    #3 do you always leave wires exposed where a child could handle the connections that are 10 ft from an inground from swimming pool? I don't believe that is up to code, if it is, there is definitely a problem in the legislation that covers HVAC inspections. This oversight or whatever it is only proves that they did not take the care they should have in the entire installation.

    To answer your question about what would make me happy, I want the lines in the furnace room run again so that there is no chance they will be damaged when routine regular maintenance is done right under them. This will happen one way or another. My understanding of copper pipes is that they are soft and bend and kink very easily, however the copper pipes used in an A/C installation may be of a harder copper than water pipes are.
    Sorry If I offended you.I see a few guys here calling YOUR contractor,the one YOU chose hacks. I don't see it that way. If they were hacks,would they bother to pull permits?Call YOUR inspection agency if there's a problem with the wires. It passed inspection,correct? So it can't be all that hacky,can it?

  7. #46
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    Quote Originally Posted by the dangling wrangler View Post
    It's a she first of all. Is it the contractors fault she didn't read the contract? NO. It looks like they ran a line set,no more ,no less. It should be covered,then it won't look at all. Do you include sheet rock work in your bids? Never mind,I think I know your answer . If this is so unacceptable ,why don't you go take care of the problem,at no cost to her?
    No it is not the contractors fault and I already said that earlier. I also said that I knew they were running them exposed when I discussed it during the sale of the A/C.
    1. I never complained about the exposed lines, I asked if their location next to the heating vent was a problem. THat was the question I asked if you read post #1. The discussion on the exposed lines started when I posted the pictures.

    2. I later complained about the fact that the vent cover cannot be replaced in the gaping hole in the duct because the lines are running over it. Would you do that when running lines, from reading what you've said, I doubt it.
    What would have been nice is to be able to cover them without paying for an extension on the ductwork. They could have easily placed the lines ABOVE the vent hole in the duct.

    3. I knew I would have to hire someone to cover the exposed lines because A/C technicians are not drywallers in my experience.

    It all amounts to a sloppy job and one way or another it will be fixed. To what extent I have to go to get this done will be solved in the future.

    Thanks for your comments anyway, no matter what you think of me, I appreciate you sharing your knowledge.

  8. #47
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    Quote Originally Posted by the dangling wrangler View Post
    It's a she first of all. Is it the contractors fault she didn't read the contract? NO. It looks like they ran a line set,no more ,no less. It should be covered,then it won't look at all. Do you include sheet rock work in your bids? Never mind,I think I know your answer . If this is so unacceptable ,why don't you go take care of the problem,at no cost to her?
    If I'm going to be pulling the drywall, or running exposed lines or ducts, I give them the option of using a contractor that I recommend, or one of their own preference.
    Thats a very easy consideration to offer to the customer. Customers like if you give them options before you make pull down drywall in THEIR house, or run a duct down a wall.
    It also makes sure there is no confusion about how something is going to be
    ran.

    Chase work should be include in the price. or a contractor to do the chase work should be recommended.

    So do you commonly just run your line sets like this?

    Customers do us a favor by awarding the work to us. We can at least do the work in a professional and astectic manor. One that when their friends or relatives see and ask about. Promotes using us. Not laughing at us.
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  9. #48
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    Quote Originally Posted by the dangling wrangler View Post
    Sorry If I offended you.I see a few guys here calling YOUR contractor,the one YOU chose hacks. I don't see it that way. If they were hacks,would they bother to pull permits?Call YOUR inspection agency if there's a problem with the wires. It passed inspection,correct? So it can't be all that hacky,can it?
    not a problem. I did not see an inspector here at all, the only person I saw was the person who sold me the A/C. He may be qualified to inspect the work, that's what I assumed. Maybe they didn't even get a permit, I do know that A/C does not require a building permit but it does require electrical. I never saw the permit and again I should have asked for it. Another naive choice that I made. The fact that I had previous experience with this company and it is a 'family company', I certainly expected the same kind of expertise I saw with the previous installations, but then my husband was alive at the time and dealt with them and that can make a difference with some people, though it shouldn't in this day and age.

    I still have that one question which I hope you will answer: Are the copper pipes used in this kind of installation soft and bendable like hot water pipes or are they made of the old copper hard pipe. This is my main concern in the furnace room and if they are hard pipes it sounds like I really have nothing to worry about in there either.

    As for the electrical I can have the hydro shut down and put a screw in the plate that falls out every time you lift the lid and that will solve the problem of the exposed wires.

    Thanks again

  10. #49
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    Quote Originally Posted by dbg305 View Post

    Thanks for your comments anyway, no matter what you think of me, I appreciate you sharing your knowledge.
    Believe it or not,I don't have a bone to pick with you.From what I've read ,you kinda remind me of my mother! I don't think you're asking a lot from the contractor. But if they do it for gratis, then I'd really be surprised. You might be a better customer than you think. ask them to do what you want under the original contract. The most they can say is no. Take Care.

  11. #50
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    Quote Originally Posted by dbg305 View Post
    Thank you
    Sorry about my gender confusion. ooops
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  12. #51
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    Quote Originally Posted by dbg305 View Post
    not a problem. I did not see an inspector here at all, the only person I saw was the person who sold me the A/C. He may be qualified to inspect the work, that's what I assumed. Maybe they didn't even get a permit, I do know that A/C does not require a building permit but it does require electrical. I never saw the permit and again I should have asked for it. Another naive choice that I made. The fact that I had previous experience with this company and it is a 'family company', I certainly expected the same kind of expertise I saw with the previous installations, but then my husband was alive at the time and dealt with them and that can make a difference with some people, though it shouldn't in this day and age.

    I still have that one question which I hope you will answer: Are the copper pipes used in this kind of installation soft and bendable like hot water pipes or are they made of the old copper hard pipe. This is my main concern in the furnace room and if they are hard pipes it sounds like I really have nothing to worry about in there either.

    As for the electrical I can have the hydro shut down and put a screw in the plate that falls out every time you lift the lid and that will solve the problem of the exposed wires.

    Thanks again
    Looks like that copper is from a roll,as wavey as it is . Not hard drawn . So,I guess it COULD bend easier . Sounds like you might need a new disconnect box.They SHOULD be able to work with you on that small of an item.

  13. #52
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    Quote Originally Posted by beenthere View Post
    If I'm going to be pulling the drywall, or running exposed lines or ducts, I give them the option of using a contractor that I recommend, or one of their own preference.
    Thats a very easy consideration to offer to the customer. Customers like if you give them options before you make pull down drywall in THEIR house, or run a duct down a wall.
    It also makes sure there is no confusion about how something is going to be
    ran.

    Chase work should be include in the price. or a contractor to do the chase work should be recommended.

    So do you commonly just run your line sets like this?

    Customers do us a favor by awarding the work to us. We can at least do the work in a professional and astectic manor. One that when their friends or relatives see and ask about. Promotes using us. Not laughing at us.
    Thanks beenthere you just gave me another reason I can use when I call them on Monday. I will offer to show my neighbours their handiwork. I have already posted on a Canadian site where home owners who have had work done comment on the quality of the work. It wasn't a flattering recommendation at all. It can be edited if they give me what I want.

    The person who sold the A/C to me looked about 20 years old or less and he is the one who showed up to do the inspections. He is related to the owner. This company is located in the town I live in and has lots of competition. With the heat wave they were very busy, but that doesn't excuse the job IMHO. When he sold me the A/C he did not tell me about the warranties that came with it, he offered me two units, entry level and the next one up from that and when I asked about the ones that were Energy Star compliant and would provide me with a rebate, he quoted me a price that was double the entry level one. I found the warranty information online at the manufacturers website while he was here and chose the higher line one after he had pushed the Entry Level one. The difference in warranties was significant. He told me while he was here that he was a service guy not a salesman and I would definitely agree with that.

    I was so anxious to get the A/C up and running that I made the mistakes, but relied on them to be professionals. So most of what happened was my fault.

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