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  1. #1
    Join Date
    Aug 2007
    Location
    Spartanburg, S.C.
    Posts
    58

    boards oppinions.

    I recently had a no cooling call. Found very low on charge and just been charged up last week. I then explained the options of just changing system out. It is a 20 yr. old tempstar. She said that the tech before suggested putting some type of leak stop in the lines. I passed on this in fear of what it may do to compressor. I dont want a customer to say well the compressor was fine before you worked on . I gave a changeout ballpark quote, billed and left. I am wondering what you fellas might have done?

  2. #2
    Join Date
    Oct 2003
    Location
    southern mo.
    Posts
    323
    might have done the same if it was a nasty house or customer. you would have been the hero if you found the leak and repaired it.are the lines leaking in the walls or something?

  3. #3
    Join Date
    Feb 2006
    Location
    Tn.
    Posts
    1,344
    Quote Originally Posted by jeremydp View Post
    I recently had a no cooling call. Found very low on charge and just been charged up last week. I then explained the options of just changing system out. It is a 20 yr. old tempstar. She said that the tech before suggested putting some type of leak stop in the lines. I passed on this in fear of what it may do to compressor. I dont want a customer to say well the compressor was fine before you worked on . I gave a changeout ballpark quote, billed and left. I am wondering what you fellas might have done?
    If it's leaking that fast you should be able to find it .If it can be fixed is a different story.But losing a charge in a week is a bad leak that could be found.
    Since you asked what would you do,thats what I would have done.Then after finding that give a price for repair and new equipment.

  4. #4
    Join Date
    Feb 2006
    Location
    Tn.
    Posts
    1,344
    What methods did you use to find the problem?

  5. #5
    Join Date
    Aug 2007
    Location
    Spartanburg, S.C.
    Posts
    58
    I did not think is was worth fixing on a 20 yr. old system, though might run into further problems. But i am basically still a newbie and thats why i asked. Thanx for the input, i will hunt that leak down.

  6. #6
    Join Date
    Dec 2002
    Location
    Toledo, Ohio, United States
    Posts
    12,914
    Quote Originally Posted by jeremydp View Post
    I did not think is was worth fixing on a 20 yr. old system, though might run into further problems. But i am basically still a newbie and thats why i asked. Thanx for the input, i will hunt that leak down.

    Hey Twilli was born in Spartanburg.....Twilli still got people there.
    No Heat No Cool You need Action Fast

  7. #7
    Join Date
    Jun 2008
    Location
    Surrey, BC, Canada
    Posts
    35
    Why would anyone want to repair a 20 year old system. Change the system. It is better for the client in the long run, rather than sending good money after bad.

  8. #8
    Join Date
    Jan 2004
    Location
    Lancaster PA
    Posts
    68,556
    If its loosing it that fast, a 10 minute leak check would have found it. It might have been an easy repair,(bad schrader, leaking at service valve) but now you don't know.
    Then you could have explained to her if the leak stop would stop the leak or not. Plus that it could damage the compressor, and she would still need a new system, but have that much less money to pay for a new one.


    Give it some time. You'll learn.

    Guessing your company wasn't the one out the week before. If not, next week, she'll call someone else. They might sell her an evap coil. Is it worth it? Maybe, maybe not. But then if the compressor dies. That company will get the condenser change out too. Then its worth it.
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    How many times must one fix something before it is fixed?

  9. #9
    Join Date
    Apr 2007
    Posts
    623
    Well you could have put the leak stop in , and then came back in few days after it killed her compressor and gave bid for new equipment, LEAK STOP DOES NOT WORK, HARMS SYSTEM, AND IS JUST FLAT OUT UN-PROFESSIONAL AND LAZY!

  10. #10
    Join Date
    Nov 2004
    Location
    North Carolina
    Posts
    443
    Twilli's a long way from home! I knew I recognized that accent, just coulden't place it without actually hearing it. lol

  11. #11
    Join Date
    Sep 2002
    Location
    I don't know
    Posts
    2,909
    It's unethical to not give the option to repair if the objective is to provide a good service. (As opposed to just selling)

    There's no such thing as a best before date for HVAC equipment.

  12. #12
    Join Date
    Aug 2007
    Location
    Spartanburg, S.C.
    Posts
    58
    Is it unethical or is it good,sound advice?

  13. #13
    Join Date
    Jan 2004
    Location
    Lancaster PA
    Posts
    68,556
    Sound advise is recommending not to repair it, in many cases.

    If your afrais the person will go with the repair because you or the company will loose or not make as much money, its unethical.
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    How many times must one fix something before it is fixed?

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