Help! I am in serious trouble!

[WorryWart]

Alot of the homeowners on this site are in the same boat as you. They come on here looking for advise and we give it to them....some worse than others. You never have to worry about getting anything but the strait poop from us. I have to be honest, if one of our guys did an install like that....they would be back out there the next day re-doing the whole thing.

If you search around on this site you will see that the overall consensus is that the equipment brand is the least important part of it....it's the install that matters the most. How long do you think your car would last if they installed your engine in wrong?

Now, that's enough scolding from me...you are unfortunately going to learn your lesson on this one.

Do you have any very good and reputable companies in your area?

Thank you, I appreciate the honesty, and I suspected as much. It was just that the budget pressure out there is pretty intense, as we all know.

Well, no national companies around (other than Home Depot)...we live in a smallish town. Probably some companies in Knoxville. Would another company be willing to come out and mop up?

[Twilly]

Twilli says Gore Heating and Air

[RyanHughes]

Looks like you got one of the special GSH13 heat pumps marked with a Copeland scroll sticker!

[WorryWart]

Looks like you got one of the special GSH13 heat pumps marked with a Copeland scroll sticker!

Uh-oh....I have a feeling that isn't a good thing.

[I_bend_metal]

Is Twilli being serious or is that a joke?? Sometimes it's hard to tell! LOL

[tinknocker service tech]

you arent totaly screwwed yet

were permots pulled and if so get your inspections most will be picked up on

talk to the guy and explain you arent happy and want some changes made

low ball isnt your real problem imo ( i am going to get slamed for that lol)

you found a guy that doesnt take pride or doesnt know better. That has nothing to do with price.

those lines do need to be move so the blower can be serviced along with other things mentioned

[Mr Bill]

Would another company be willing to come out and mop up?

Why would you have to call anyone else? this should be corrected by the folks that installed this, you just had it installed, be honest with us did a real a/c and heating company do this or a friend? we are not going to slam you it would not be the first time.

[Twilly]

Twilli says its definately a Gore job

[RyanHughes]

Uh-oh....I have a feeling that isn't a good thing.

It could be if you actually got the scroll compressor, but GSH13 heat pumps typically come with a reciprocating compressor unless they've changed that. It could be a good thing, or it could just be a trivial mistake by the factory staff. This is the least of your problems. Sorry I pointed it out...

I sense a long thread coming...

[WorryWart]

Why would you have to call anyone else? this should be corrected by the folks that installed this, you just had it installed, be honest with us did a real a/c and heating company do this or a friend? we are not going to slam you it would not be the first time.

No, honestly it was an A/C "company" that has done a lot of work in our neighborhood...although admittedly it is a small outfit and I suspect the owner/operator does most of the work and hires a small crew as necessary. He's been in business for at least 15-20 years (has done heat pumps for neighbors). It's a small-town area and he's a good old boy.

Coulda, shoulda, woulda...

[tinknocker service tech]

No, honestly it was an A/C "company" that has done a lot of work in our neighborhood...although admittedly it is a small outfit and I suspect the owner/operator does most of the work and hires a small crew as necessary. He's been in business for at least 15-20 years (has done heat pumps for neighbors). It's a small-town area and he's a good old boy.

Coulda, shoulda, woulda...

did he do the work or one of his crews

call him and explain your concerns if he does a lot of work there then he also knows you can cost him more if you arent happy

you are still in control

[WorryWart]

you arent totaly screwwed yet

were permots pulled and if so get your inspections most will be picked up on

talk to the guy and explain you arent happy and want some changes made

low ball isnt your real problem imo ( i am going to get slamed for that lol)

you found a guy that doesnt take pride or doesnt know better. That has nothing to do with price.

those lines do need to be move so the blower can be serviced along with other things mentioned

We live in a small town in Tennessee, so permits are never pulled. :-) Perhaps if they were...

If he doesn't take pride, then unfortunately I have to know enough to hold his feet to the fire on every single issue. That's tough for me (don't know a thing)

My concern is the "doesn't know better" part. If he doesn't, then what?

[captube]

It could be if you actually got the scroll compressor, but GSH13 heat pumps typically come with a reciprocating compressor unless they've changed that. It could be a good thing, or it could just be a trivial mistake by the factory staff. This is the least of your problems. Sorry I pointed it out...

I sense a long thread coming...

Scrolls on GSH013 over 3 tons.