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  1. #1
    Join Date
    May 2008
    Posts
    14

    External Filter Rack held up with Tape ?????

    my mother just had this unit installed and she had no clue till 4 days after install filter rack comes crashing down... Come to find out they have it secured to air handler with tape ???

    Is this a normal practice???? lots of dollars later and there is a rack attached by tape !!! would we allow this in any other service industry..

    example surround sound wires held with thumb tack

    when i spoke to the manager he stated this was a normal practice and argued that this is how it is done

    now as you should be able to see in the pics there is plenty of room to fit a bracket to hold the rack to the handler why use tape?

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    Last edited by secureone; 05-29-2008 at 04:29 PM.

  2. #2
    Join Date
    May 2008
    Posts
    14

    pics

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    Last edited by secureone; 05-29-2008 at 03:29 PM. Reason: pics all over

  3. #3
    Join Date
    Jul 2000
    Location
    Northern Wisconsin
    Posts
    2,011
    Site rules don't allow the posting of dollar amounts. You should edit that out.

    Normal procedure is not to connect a filter rack to a unit with only tape.

    Question: Where is this air handler located in the house? From the pictures it looks to be just hanging from a wall somewhere with no return air ductwork connected to it.
    Use the biggest hammer you like, pounding a square peg into a round hole does not equal a proper fit.

  4. #4
    Join Date
    Jan 2004
    Location
    Lancaster PA
    Posts
    68,063
    The tape is NOT suppose to support the air filter brackett.

    The flanges on teh brackett are for using screws to mount the brackett to the unit.
    They should either use a different brackett with your air handler, or use support bracketts to fasten that brackett to your air handler.

    Guessing no permit was pulled for that install.
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    How-to-apply-for-Professional

    How many times must one fix something before it is fixed?

  5. #5
    Join Date
    Mar 2005
    Location
    burlington county n.j.
    Posts
    9,743
    call the hack back.......

  6. #6
    Join Date
    May 2008
    Posts
    14
    i have a supervisor coming on tues but think it is the same guy that told me its a normal practice ..

    i just feel like smacking these people in the back of the head with a wrench because they think the consumer is a moron

    i could attach that rack permanently with a 3 dollar trip to home depot


    once again thanks for the input just wanted to make sure redneck rigging wasn't part of an industry standard

    <removed company name>
    Last edited by jrbenny; 06-01-2008 at 03:32 PM.

  7. #7
    Join Date
    Oct 2007
    Posts
    28
    Is that a condo type unit? Why not use a front pull unit with the built in filter rack?

  8. #8
    Join Date
    May 2008
    Posts
    14
    Quote Originally Posted by birmingham12345 View Post
    Is that a condo type unit? Why not use a front pull unit with the built in filter rack?
    nope 2 story town home Name:  12.jpg
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  9. #9
    Join Date
    Mar 2005
    Location
    Houston, Texas
    Posts
    11,872
    Quote Originally Posted by secureone View Post

    fyi <removed> just in case u wanted to know
    We really don't need to know who the installing contractor is . Why don't you give them a chance to make it right before you post their company name ?
    Last edited by jrbenny; 06-01-2008 at 03:33 PM.

  10. #10
    Join Date
    May 2008
    Posts
    14
    Quote Originally Posted by the dangling wrangler View Post
    We really don't need to know who the installing contractor is . Why don't you give them a chance to make it right before you post their company name ?

    because I believe that it is imperative for the readers to know it was not a fly by night person who I found on the streets to do an install, that it was done by a fairly large company who should know better!

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