I just bought Rover Comm4 Version 6, for my laptop to use on a site with a bunch of VAV boxes, bypass dampers and such. I was assured by Trane that it should work.
I can not for the life of me establish a connection to the thermostats or the VAV controllers.
The device I have is a small beige box with a USB cable for my laptop, and an RJ11 connection to the stat. I have an option to set 4 DIP switches to RS232 or Comm4. Neither work for communications! I have the option to set my USB port to 1 to 255. This USB box seems to come up on my laptop as Comm Port 15, but no number under 33 works. I tried them all. Then I became tired.
Any suggestions on which way to go with my setup?
Talking to Trane is less than a rewarding experience.