Does anyone have experience with PDA devices in the field for your techs?
This seems to be getting more and more popular as several software companies have integrated the technology with websites and dispatch boards.
Any feedback would be appreciated...
How does it work so far (good value for the price?)
Did it take long for the guys to adapt?
Does it save dispatch time?
Quicker billing turn time?
Save money on gas (tech's don't have to come in to get work orders)?
Do your customers like the idea of going to your website instead of calling?
These seem to be the pro's of the system, any cons?