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Thread: Buying equipment online
03-10-2008, 08:37 AM #79
If anything it is a better deal because you can legitimately offer a "tailight warranty". If there is a problem, it is a paid service call. If you want to be nice, offer one service call (diagnostic) for free. Customer pays retail for parts until you get a credit- then, give them the retail cost back.
I don't know if you have noticed the trend over the last 20 years or so, but for people that have to "work" for a living, the hourly wages have not kept up with inflation.
Many have been "working for less" for a long time.
The "global economy" is driving US wages down for many, excluding executive and CEO positions. Companies lay off people and consolidate positions, adding responsibilities without adding compensation.
The decline of the dollar is not helping, but it may bring some jobs back to the USA if it becomes cheap enough to do so. If it is becoming cost effective to bring back outsourced jobs, does that mean there is a pay hike?
If you think it is "slow" now, just wait and see what happens if oil is traded in Euros instead of Dollars.
03-10-2008, 09:11 AM #80
03-10-2008, 09:33 AM #81
Or, do it for your service rate.
I know where this is going.
Eventually, someone wants you to do skilled labor for (next to) nothing, right?
That's because consumers have the perception that this field requires no skill. Until that changes, things will not get better. There are posts on this forum that prove there are unskilled and dishonest people in this field- which is no different from many other occupations.
Part of that is because there is someone out there that will install a HVAC system for a low hourly rate if you won't.
I don't know how to change that.
The construction trades are the last frontier for "decent wage" traditional "blue collar" work that has not been outsourced. What do you think will happen to wages and rates as more people are attracted to a finite pool of jobs?
Anyone that can swing a hammer is a carpenter...
Anyone with a pipe wrench is a plumber....
Anyone with a pipe bender is an electrician...
Anyone with a set of gauges is an HVAC tech...
Anyone with a pair of snips is a sheet metal mechanic.
So, which trades require licensing?
03-10-2008, 03:04 PM #82Regular Guest
- Join Date
- Feb 2008
So the reality is you are charging the customer labor, plus markup on equipment that you didn't sell them. Do I have that about right?
By the way, I have no plans for an Internet order/install. I'm just curious about your practices.
03-10-2008, 03:25 PM #83Professional Member
- Join Date
- Apr 2007
One way to make internet obsolete. Don't worry about making money on the equipment bump your hourly wage up to compensate since people can google anything now to get an idea on what stuff cost and that way no one gets mad when someone makes money on ordering something (even if it is the American way and every other business in the US does it except nonprofit organizations)......the whole industry would have to do it but it would then lead itself into why would I buy online and get no warranty when I can buy from a dealer and get labor/parts warranty. Poof both sides happy......Prices stay practically the same so no one is losing money.....you take the wholesale internet providers off or out of the market.....Homeowner ends up going with licensed contractors more often lowering the amount of hackery.
Just a different perspective.
Or you could just have it as a policy we don't install stuff we don't sell.
Last edited by BigJon3475; 03-10-2008 at 03:35 PM.
03-13-2008, 02:56 AM #84Regular Guest
- Join Date
- Jan 2008
There sure are a lot of anxious contractors here with extra time on their hands to argue against direct to consumer equipment sales.
03-13-2008, 05:40 AM #85
Aren't you the guy that hired a crack head, to save a buck.Contractor locator map
How many times must one fix something before it is fixed?