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  1. #1
    Join Date
    Nov 2007
    Posts
    23

    Brand New Trane XL19i bad compressor in 2 days

    Hello,

    I just had a Brand New Trane XL19i Heat Pump installed and within 2 days the 2nd stage compressor went bad. The installer claims that the issue that caused the failure is a manufacturing defect and that they now have to replace the compressor rather than replace the entire unit. Can anybody share any experience on the best fix as I really don't like the idea of total tear down to replace a bad compressor on a brand new unit.

    Thanks in advance,

    K

  2. #2
    Join Date
    Mar 2008
    Location
    Kansas
    Posts
    22
    Thought nothing stopped a trane??? Insist on a new unit, it is not your fault that the thing was a piece of junk.

  3. #3
    Join Date
    Feb 2008
    Location
    Waffleville
    Posts
    10,339
    it happens. there is no replace the entire unit. there is replace compressor. if you buy a new car and the engine blow 2 days after you bought it, what do they do?? they replace the engine
    If Guns Kill People, Do Pencils Misspell Words?

    http://www.youtube.com/watch?v=An2a1...eature=related

    Before we work on artificial intelligence why don't we do something about natural stupidity?

  4. #4
    Join Date
    Feb 2008
    Location
    Waffleville
    Posts
    10,339
    Quote Originally Posted by ksufan View Post
    Thought nothing stopped a trane??? Insist on a new unit, it is not your fault that the thing was a piece of junk.
    these are words of the wiser JA
    If Guns Kill People, Do Pencils Misspell Words?

    http://www.youtube.com/watch?v=An2a1...eature=related

    Before we work on artificial intelligence why don't we do something about natural stupidity?

  5. #5
    Join Date
    Mar 2008
    Location
    Kansas
    Posts
    22
    Little different comparing something that costs $50k to something that costs $2k. They would replace it, if they don't want to tell them your going with Goodman!!

  6. #6
    Join Date
    Oct 2006
    Location
    Vallejo, CA
    Posts
    154

    Hmm Rare !!!

    Quote Originally Posted by ksufan View Post
    Thought nothing stopped a trane??? Insist on a new unit, it is not your fault that the thing was a piece of junk.
    "It's Hard To Stop A TRANE" is the correct phrase. The 1st stage compressor or the 2nd stage compressor can be replaced easier than most with the RotoLok fittings! If it were my company, the unit would be replaced and the installation procedure would be scrutinized. I would suspect installation errors caused problems. If it were mechanical, it is a rare occurrence rather than a frequent one as some might suggest. A quality system ( XL19i) can't be labeled junk Equipment is equipment, installation is KEY to successful system performance

  7. #7
    Join Date
    Mar 2005
    Location
    burlington county n.j.
    Posts
    9,736
    machines built by humans.............




    sh!t happens.

  8. #8
    Join Date
    Jan 2004
    Location
    Lancaster PA
    Posts
    67,903
    Unusal for a compressor to go out in 2 days.
    Its a roto lock, so its easy to replace.
    Nothing wrong with a compressor on;y change out.

    Companies with high volumes of sales have more pull with manufacturers, and can some times get them to supply a new unit. Other companies cant, and you should not expect them to eat the OD unit.
    It comes with a 10 year warranty.
    Contractor locator map

    How-to-apply-for-Professional

    How many times must one fix something before it is fixed?

  9. #9
    Join Date
    Jun 2007
    Location
    Round Rock
    Posts
    3,548
    Poop happens. I've had compressors of almost every brand be dead out of the box or run for a few days then crap out. It happens. It might be installation errors or too small a copper, bad ductwork, who knows without seeing it. It might be nothing other than a bad compressor. Give them a chance to fix it. Chances are that Trane is not going to give you or the contractor a new unit. The contractor shouldn't have to pay for a new unit unless they were the cause of the failure. As long as they take care of the problem and it doesn't re-occur in a week. Let them do what they do.

  10. #10
    Join Date
    Jul 2002
    Location
    Zelienople, Pa
    Posts
    2,965
    I'll bet this guy wanted a 19i, but went with the low bid.

    Failure likely caused by installation error.
    How tall are you Private???!!!!

  11. #11
    Join Date
    Feb 2008
    Location
    Cincinnati
    Posts
    12
    Things happen. You probably could make some noise and get a new unit, but I would just make sure you get a 10 year parts and labor contract (if you haven't already) to protect yourself from major expenses down the line.

  12. #12
    Join Date
    Dec 2006
    Location
    Middle Tennessee
    Posts
    11,347

    *

    Quote Originally Posted by ksufan View Post
    Thought nothing stopped a trane??? Insist on a new unit, it is not your fault that the thing was a piece of junk.


    your showing a lack of understanding by hammering one particular manufacturer!

    are you not wondering what happened to the compressor

    the o.p. said the compressor "went bad" (gee that explains a lot)

    a compressor that "went bad" is by no means evidence that any particular peice of equipment is no good!

    if you dont like trane, who do you like?



    .

  13. #13
    Join Date
    Feb 2006
    Location
    Tn.
    Posts
    1,344
    Some manufacturers replace the whole unit if a major component goes bad.They name it a no hassle plan.Looks like Trane is not one of those manufacturers.

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