Thanks guys for the great ideas. I especially liked the suggestion of writing the owners a letter and telling them they can use me as a reference. I will also definitely be telling them that I will be recommending them to everyone I know and I will.
From the time I contacted them, they had me taken care of in less than a week. They ordered the part right away and installed it the day it arrived.
I believe in Karma and I think they need to have some good Karma come back to them.
Have any of you ever heard of Yelp.com. Someone mentioned that to me. You can go on there and write a review of a company?
Someone also suggested "Angie's List" - it's a directory of services recommended by consumers/customers. I'd never heard of that either.
I just wondered how much traffic these places get, but maybe I'll give those places a try too.
I'll have to ask them for business cards too. I didn't think of that.
Thanks again for the great ideas.