We had a new central a/c-heat installed in Nov 07. Since then, i have called the company out numerous times because it doesn't seem to work correctly and they keep saying nothing is wrong. Our electric bill more than doubled. We are having to run the heat at 78 to get it warm. It is either to hot or to cold, it is never comfortable.
I live in houston, texas and my house is 1,710 SF all electric. When i was getting quotes for this unit everyone said to get a 2.5 ton (that is also what was previously there) and not anything larger. That is what i thought i got so today i go to the carrier web site and put in the model number and it says it is a 3.5 ton. I call the company and they verified that it is a 3.5 ton. Could this be the cause of above problems?
They are suppose to come out today after 3:00 again. If it could cause the problems should i insist that they change it? I am just so tired of dealing with these people and i am sure they are tired of dealing with me but i got a new energy efficient unit i darn sure didn't expect my electric bill to double.