I am getting quotes for a new heat pump installation and I have some questions on carrier's warranty. I am looking at the Infinity dual stage system and I am getting different opinions of what the actually warranty is. 1 is 10/5 parts and labor and the other is 10/5 limited parts only with the option to purchase the labor warranty through the installer. Now I know what my warranties include on a new system and since I don't do residential I have no idea what carrier offers. So for all you carrier guys. Whats the scoop on the warranty. And yes being a factory man myself that is important.
Also how is carrier unloading the compressors either recip or scroll to achieve the dual stage. The sales guys that have come over here seem to be confusing themselves the longer they try to explain it.