"A temporary shipping hold on all WEB-403 and WEB-545 extended memory controllers is in place effective immediately.
Recently, it was discovered that the NAND FLASH chip used in some WEB-403-AX-E and WEB-545-AX-E units is showing signs that it is losing pre-programmed data and causing trouble during system start-up."
Well, we just received this lovely message this morning and have a had a Jace 403 failure shortly there after, go figure....
This 3.2 Jace was in service for approximately one month, never rebooted, never any problems. We had a tech stop by to replace the existing station, with one that had some updated graphics. No modules, points, devices, no nothing was added, he was running the correct platform daemon and workbench.
He used the station copier to make the switch, selected "all files" and made the switch. The Jace rebooted and seems to have failed during start up. The red heartbeat lights blinks twice and then turns solid. He is unable to access the platform or ping the IP.
We have tried hard rebooting multiple times, with 5 minute power interruptions and no luck, same thing.
My question(s) is this related? is there a fix? what serial numbers/date codes are effected? would an attempt at going in via the shell mode, even be worth it (my guy on-site does not have the cable)? OR is this just a fluke and this thing is toast?