Interesting. I didn't know about the Dave Lennox Premier dealer. Ya'll didn't tell me about that. lol Was that a secret?
I do know the fact also that they got me the part when I was told by Lennox my warranty expired. Instead of me waiting on proof of installation from the city, they somehow got it for me anyhow when they weren't even sure it was under warranty. That saved me big time. They also had to very lowest installation quote. It was very low comparted to others. They also that day came to my house to look at my unit. The part has been ordered and as soon as it comes in, they will install.
I got no complaints and I think their customer service is way beyond the norm. I've been bragging about them to everyone.
Does it really help them if I pay cash? I will if they would prefer. I will also bake them some chocolate chip cookies.