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  1. #14
    Join Date
    Dec 2007
    Location
    oregon
    Posts
    885
    Quote Originally Posted by I_bend_metal View Post
    Yeah, just buy a Trane....no need for anyone skilled to install them either....hell, you can buy them at the Depot and do it yourself. And as far as moving capilary tubes...that will void a warranty faster than you can say, "subcooling". If the unit is louder than you would like, have the installing company out to install a compressor blanket. They will help with the sound and not hurt anything.
    Ahh, you can't buy a trane and install it yourself. I have installed both brands. Goodman furnaces and their cracking manifolds on the secondary heat exchangers cost me a lot. There was a recall on them and they paid me to fix them. But I have not installed them since. But it does look like they have improved their product recently. Cheap is as cheap does. regardless I will not install them any more. OK so I'm opinionated, so be it. Trane has been very good to me. The biggest problem with goodman is not the equipment, its the installing company. If Goodman had a training program like Trane or any other top brand, A LOT of problems would go away for them. Heck, one distibuter in town will sell them to anybody. Thats the real problem, untrained people installing them , attracted by low equipment pricing.
    Don't freak out at me for trashing goodman, 'cause I'm not. I have my name on about 340 of them. The low ballers in my area have done more damage to the Goodman name then anything else. I would rather have the best trained tech install the lowest price brand then vice versa.
    Genius = The guy who can do anything...except make a living!

  2. #15
    Wow, talk about good marketing, Trane has you guys trained. I am a tech/contractor, I was asking professional opinions. So guys, lets see. Trane now buys there cabinet from the same manufactuer that Goodman buys there from. Compressor, ..Copeland...same as Goodman. Sound blanket...both. So, there is not much diffrence between Trane and Goodman, it is the installer. Ok, we average 30 units a month, been in business 10 months, 300 with our private label. 1 problem. 7 years in my own business, no problems. Goodman offers life time compressor warrenty, 10 years parts, Trane offers 10 yr comp warrenty 5 year parts. Your right, by whoring out the product, goodman killed there rep, especially when they brought Janitrol. That why we carry a private label.

  3. #16
    Join Date
    Dec 2007
    Location
    Ohio
    Posts
    2,876
    The last thing I was trying to do was insult anyone...I just get extremely tired of Goodman units getting bashed so often. It sounds like many of us are on the same page when it comes to how the unit is installed rather than what unit is installed. I have been in the business for 10 years now...and yes, a few years ago I bashed Goodman too. However....I have my name on well over 300 units in the past year and a half and have had ONE warranty issue. They are a quality product now regardless of what they have done in the past. Didn't mean to ruffle any feathers with that at all.
    I need a new signature.....

  4. #17
    Join Date
    Jun 2007
    Location
    Central, FL
    Posts
    871

    Question

    Whats the Outdoor temp,& how long of a defrost are you runing?
    WARNING:IF YOU DON'T KNOW THEN DON'T DO, SO THOSE WHO KNOW WHAT YOU DIDN'T KNOW DON'T END UP UNDOING WHAT YOU DID SO IT COULD GET DONE RIGHT!

  5. #18
    Join Date
    Jul 2005
    Posts
    5,571
    I don't know what the t-stat wire had to do with it. On occasion ice can build up on the condenser even with a correctly operating and defrosting heat pump system. Precipitation when ambient temp is around 35 or below can result in a layer of ice that won't come off during defrost because it holds itself up or is attached to the hail guard or protective cage. Because airflow is blocked by the remaining layer of ice after defrost, the coil runs at a much colder than normal temp and refreezing is almost immediate. Once the outer layer of ice is thick enough it can actually grow rather than shrink even when defrost cycle is operating correctly. Suggest to the customer that they switch to em heat during that kind of weather.

  6. #19
    Join Date
    Nov 2000
    Location
    Eastern PA
    Posts
    68,944
    Quote Originally Posted by coolwhip View Post
    Goodman rep...hehehe, you need to have a real technician from a reputable company look at the system.
    Would you like to go toe to toe with me troubleshooting?
    Government is a disease...
    ...masquerading as its own cure…
    Ecclesiastes 10:2 NIV


  7. #20
    Join Date
    Nov 2000
    Location
    Eastern PA
    Posts
    68,944
    Quote Originally Posted by iraqveteran View Post
    First off, The Goodman system is a lower costing unit. You didn't buy a Trane so you have to expect less quality. I have nothing against Goodmans, they are the best bang for your buck. But Compressor noises are very common in these new R-410A systems. They have a larger charge and a lot of times, moving and adjusting capilary tubes will help with the noises. If the noises continue, have your local contractor come out and replace the compressor just to be safe. You have a warranty for a reason, so use it. Don't complain about a manufacturer, because 9 times out of 10 is the contractor your dealing with, not the manufacturer. Just my thoughts.

    And I have not seen Goodman reps. You call Goodman and they will call a local company to go look at your system. Thats how the world works, You can't expect Goodman to have a rep for every complaint. They don't have the manpower nor is anyone willing to spend 22 hours a day running around dealing with complainers.
    First off, you should not expect a comparably efficient Goodman system to be any different then any other brand and certainly should not expect lower quality. Most times the controls are the same.

    Secondly; R410a systems are not typically noisier then R22 systems, they are actually quieter due to the heavier compressor casings. (Same compressor in many other brands including some Trane models). Moving around distribution tubing (I am assuming this is what you incorrectly referred to as capillary tubing) does nothing for sound issues.

    Next; Goodman has regional tech reps for all Goodman Distribution Inc. branches nationwide and requires all Independent distributors to have in house tech reps available. Granted, most independent distributors do not have an in house rep and some do utilize the services of their other contractor/customers.

    Lastly; I for one have indeed spent my share of 22 hour days dealing with complaints.
    Last edited by RoBoTeq; 02-03-2008 at 03:24 AM.
    Government is a disease...
    ...masquerading as its own cure…
    Ecclesiastes 10:2 NIV


  8. #21
    Join Date
    Nov 2000
    Location
    Eastern PA
    Posts
    68,944
    Quote Originally Posted by rideon1200 View Post
    Actually, we are one of the largest goodman dealers. We average 30-40 units a month. I thought it was the gutters overflowing and still not convinced otherwise, and even told the service manager to clean them out. But the homeowner said NO,I will clean it out. The first "rep" turned out to be a jr service tech of another company that our goodman rep tried to pass off as a goodman rep........ Another dealer, after our business ,offered to send there rep out, eventhough the unit was purchased elsewere. A wire was hooked up but hollow inside, installed on a board. Like a needle in a haystack. Anyway we might switch distributors. I feel our rep tried to pull one over on us, not good. Also, alot of complaints about compressors making loud noise. Seems to be design flaw on the SSZ units and the dealers have to eat a diffrent defrost board. THAT PISSES ME OFF. I have to dig in MY pocket because Goodman screwed up. Rather then man up to it, it is MY problem. Seriously looking into the York private label program.
    There are no known design flaws on any of the SSZ series units. I know of thousands of them that are installed properly with no issues whatsoever. I do agree that your distributor may have some issues. Is this an independent distributor or is it a Goodman Distribution Inc. branch?

    Hollow wire? What wire? Why would the system work during a test if there were such a hollow wire? Why a needle in a haystack? Proper troubleshooting whould have uncovered a broken wire.
    Government is a disease...
    ...masquerading as its own cure…
    Ecclesiastes 10:2 NIV


  9. #22
    Join Date
    Nov 2000
    Location
    Eastern PA
    Posts
    68,944
    Quote Originally Posted by iraqveteran View Post
    Let me rephrase, it was taken out of context. When I mean move capillary tubes, I mean readjusting, not removing. I say that because sometimes a homeowner thinks their compressor is noisy when in fact it is the capillary tubes rubbing against the cabinet or other components during operation. And a simple adjustment can remove some unwanted noise.

    As far as the Goodman, they are loud. Compressor blankets are good but cause problems down the road.

    Have the system checked. We can all sit here and say its this and that but the truth is we can't hear it. A noise is a noise. It needs to be addressed by a tech there to determine the actual cause of the noise and the correct solution to the problem.
    Just what problems do you think compressor blankets cause? Sounds to me like you have been fed a lot of wrong information about our industry.
    Government is a disease...
    ...masquerading as its own cure…
    Ecclesiastes 10:2 NIV


  10. #23
    Join Date
    Nov 2000
    Location
    Eastern PA
    Posts
    68,944
    Quote Originally Posted by geodude View Post
    Ahh, you can't buy a trane and install it yourself. I have installed both brands. Goodman furnaces and their cracking manifolds on the secondary heat exchangers cost me a lot. There was a recall on them and they paid me to fix them. But I have not installed them since. But it does look like they have improved their product recently. Cheap is as cheap does. regardless I will not install them any more. OK so I'm opinionated, so be it. Trane has been very good to me. The biggest problem with goodman is not the equipment, its the installing company. If Goodman had a training program like Trane or any other top brand, A LOT of problems would go away for them. Heck, one distibuter in town will sell them to anybody. Thats the real problem, untrained people installing them , attracted by low equipment pricing.
    Don't freak out at me for trashing goodman, 'cause I'm not. I have my name on about 340 of them. The low ballers in my area have done more damage to the Goodman name then anything else. I would rather have the best trained tech install the lowest price brand then vice versa.
    There has never been a recall on any Goodman furnace. I am also not aware of any secondary heat exchanger issues. There is a furnace replacement program for existing Goodman furnaces that have the older style clam shell heat exchangers that some other manufacturers still use, but that is not a recall and only furnaces with high temperature issues are affected.
    Government is a disease...
    ...masquerading as its own cure…
    Ecclesiastes 10:2 NIV


  11. #24
    Join Date
    Nov 2000
    Location
    Eastern PA
    Posts
    68,944
    Quote Originally Posted by rideon1200 View Post
    Wow, talk about good marketing, Trane has you guys trained. I am a tech/contractor, I was asking professional opinions. So guys, lets see. Trane now buys there cabinet from the same manufactuer that Goodman buys there from. Compressor, ..Copeland...same as Goodman. Sound blanket...both. So, there is not much diffrence between Trane and Goodman, it is the installer. Ok, we average 30 units a month, been in business 10 months, 300 with our private label. 1 problem. 7 years in my own business, no problems. Goodman offers life time compressor warrenty, 10 years parts, Trane offers 10 yr comp warrenty 5 year parts. Your right, by whoring out the product, goodman killed there rep, especially when they brought Janitrol. That why we carry a private label.
    Goodman started out in business when they bought Janitrol. I can't disagree with any other points made here though.
    Government is a disease...
    ...masquerading as its own cure…
    Ecclesiastes 10:2 NIV


  12. #25
    Join Date
    Nov 2000
    Location
    Eastern PA
    Posts
    68,944
    Quote Originally Posted by hvacrmedic View Post
    I don't know what the t-stat wire had to do with it. On occasion ice can build up on the condenser even with a correctly operating and defrosting heat pump system. Precipitation when ambient temp is around 35 or below can result in a layer of ice that won't come off during defrost because it holds itself up or is attached to the hail guard or protective cage. Because airflow is blocked by the remaining layer of ice after defrost, the coil runs at a much colder than normal temp and refreezing is almost immediate. Once the outer layer of ice is thick enough it can actually grow rather than shrink even when defrost cycle is operating correctly. Suggest to the customer that they switch to em heat during that kind of weather.
    If there is a problem with the hot lead that energizes the board constantly, there could be defrost issues. That would be difficult to find. My concern is the claim that there was an internal wiring problem that was not found during the troubleshooting procedure.

    Sounds like this was just a bit of a ghost issue that got out of control with who is going to blame whom.
    Government is a disease...
    ...masquerading as its own cure…
    Ecclesiastes 10:2 NIV


  13. #26
    Join Date
    Feb 2008
    Location
    Florida
    Posts
    143
    If trane gets there cabinets from the same place as goodman. Why are goodman cabinets so thin? And why are the screw holes striped from factory? Not bashing. just replying to thread.

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