Originally Posted by
CM3Tech
If you are talking completely failed as in will not work after a re-boot that is a mighty expensive replacement. If you have not tried the re-boot I would recommend it, a good restart many be all it needs.
Do you have any software to access the UNC? I use Work Plac Pro to access the unc and open the station and do anything I need. If you do not, which it would be a good chance you do not if your a customer. You would pull the power cable, which is the multi-prong cable coming out of the transformer on the top right. I would not normally recommend doing so, but if its the only chance you have may as well.
Chet do you have a back-up of the station?
This guy is about to make a huge mistake. tell him to unplug it send it in to an Invensys dealer and have it rebuilt. They will send a temporary advance replacement for the unit for him to use while his is being repaired.
He has no idea what he is in for trying to download and repair that thing. The software he is talking about is about 6000 dollars anyway but, even if he had it he would only get himself in trouble.
Thats good advice from Twilli
No Heat No Cool You need Action Fast