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  1. #1

    questions on faulty Rheem prof.40-36 water heater

    Our Rheem water heater started to leak today. We have owned our home for 2 years and are not sure if the heater is still in warranty. The serial number is CNNG1002A11217. After looking on the internet, we think the heater was installed October 2002, can someone confirm this? What does the warranty actually cover? The heater was leaking badly at the bottom and we had to drain it. What do you think is the problem and do you think the heater should be replaced or can it be repaired?
    Jane

  2. #2
    Join Date
    Jan 2004
    Location
    Lancaster PA
    Posts
    68,585
    Mnay come through with only a 5 year warranty on the tank.
    The serial number can only tell you when it was made, not installed.
    It may not have been installed until 2003.
    Your tank is not repairable.
    Time for replacement.
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    How many times must one fix something before it is fixed?

  3. #3
    Join Date
    Aug 2002
    Posts
    35
    You searched for the warranty status of serial number: 1002A11217

    Warranty Expiration Date: 10/31/2008

    NOT EXPIRED
    Based on the manufacture date of the above water heater, and our warranty files, your water heater TANK warranty will expire on: 10/31/2008

    Consult the "plumber" section of the yellow pages if you cannot locate your original installer. If you are unable to locate assistance in your area please call 1-800-432-8373.


    http://waterheating.rheem.com/dotcom...kupWarranty.do
    Last edited by A/C Frank; 01-13-2008 at 02:25 PM. Reason: link

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