We recently had a new Trane system installed. We've had a couple problems and I'm still not sure it's set up right.
The house is 1800 sq. ft. 2 story and we got a XL16i and XV95
The 1st problem was a defective heat pump. We ran emergency heat for a week while waiting for a new unit. The 2nd problem was the emergency heat wouldn't kick on. After both those problems were taken care of, I still think it's not 'quite right'.
When the heat pump is on the blower only blows at one speed. When we were on the emergency heat the blower would blow at the lower setting most of the time. Should it blow on the lower setting with the heat pump?
Also, the emergency heat never kicks in, I can force it now, when I couldn't before the repair; but the heat pump runs so often it seems that it would be more efficient for the gas to run some on the lower setting than the heat pump all the time on the higher setting.
Any input appreciated!